Customer Testimonials
Excellent job communicating visits/ issues. I appreciated there attentiveness to my questions/ concerns.
They were quick and courteous and a pleasure doing business with them. They did a great job. Thank you.
Great Team and took great care of our house.
Javier was a pleasure to work with. He was courteous, contentious, flexible with his schedule and on time. I would recommend Service Masters based solely on his performance.
You always tried to work around my schedule for your visits. Employees are very friendly and explain everything they are doing, and tell you about how long it takes to finish the work they need to do for you.
August 20, 2018 — by
ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
Immediate response. Daily checks. Kept making sure there was not further damage or found it when it was there. Friendly. Clean. Pippa was an outstanding representative of your company. She worked very hard, explained things to us in a way we could understand and always friendly. Wow! You need more like her.
This is a company that I trust to be at my home when I am not there. In addition they have the knowledge and tools to get the job done. The staff arrived on time and were very good about communicating what they would be doing. I would recommend them for all of their services. I was so please with how clean my once very dirty carpet turned out. I will be calling them again for sure!
The workers were polite and competent, the job was done to my satisfaction.
you where very prompt and professional in your services !
Quick response to emergency situations - within the hour of contacting them due to a situation, a crew has arrived to begin remediation - which I believe is fantastic! Employee's are very courteous and do a terrific job. Either the job manager or lead technician always kept us informed on status of the job and any additional items that would need to be addressed. Very pleased with the level of service that has been provided.
The team led by C.J. was extremely professional and arrived exactly when they said they would each day. They explained the process and followed through with total professionalism.
great professional fast service
Very proffessional!
My husband says the men were very good in letting him know what they were going to do, how long it might take .
The service was professional, they dealt with my insurance, finished the job as promised, worked clean and safe. Most of all they went out of their way to secure my property while work was in progress. Great staff, so friendly and respectful of my personal space.
Very easy to work with
It is a very stressful situation and your folk came in and got busy. I liked the team work with your project manager coming in first and then the men coming in and putting in all the machines were very efficient and got to work. Very impressed.
Quick response on an emergency water leak. Demolition and mitigation done within 24 hours; service technician Jacob G out of the Salem, OR office went above and beyond expectations; he did not leave until late in the day (7:30 pm) to make sure his part of the job was done. This avoided a major delay of having no progress over the weekend. I have not yet had the restoration or rebuild team in, but I believe they are coming tomorrow (Monday) to meet with the insurance adjuster on site. I am determined to get them on site this week to avoid running into another previously arranged sizeable project scheduled to start in 6 days hence.
Everyone was very professional and through.
very prompt and kept me well informed of progress
Professional attitudes of all employees.
Everyone that we interacted with so far has provided excellent concern and knowledge. The restoration is not yet complete however everything that has been done so far has pleased us. Everyone of your employees that have worked in our house have been polite, efficient and friendly. Would definitely recommend your company to others.
The staff was very knowledge and explained how the process was going to be completed. Staff was prompt for arrival. The office staff was most helpful in communicating with myself and insurance representative.
They are prompt and professional. They complete all job tasks no matter how much labor or time is involved. I have a long history of using them and would recommend them to anyone.
Every single one of the gentlemen who came to our house were RESPECTFUL, business-like and FRIENDLY
Javier was very professional and a great communicator. He made getting our home dry a smooth process.
super friendly guys
i think everything is cleaner. we'll see if we stop sneezing
contact was immediate and service was efficient.
The guys were very friendly
The technicians were professional and thorough. They were sincere and friendly and seemed like they truly wanted to help in any way possible during such a distressing and intense time for us.