Customer Testimonials
scheduled appointment followed. explained the job they doing ehen asked and respectful.
Nice people - prompt and on time
Very thorough and professional. Always stay in contact with work being done.
In this case, the Service Master professionals were here to evaluate the extent of damage caused by leaking from one appliance. The crew of three from the Service Master have used coordinated skills to check, measure, and test for residual moisture in the house area affected by water. They were cordial and helpful in providing their findings.
I would highly recommend their service.
To share publicly my comments, please use initials: ZLT
Mike and his team did a great job! Would highly recommend!
The crew that did the work were through and polite they explained the process and were done in a few days. Meet many nice people that work for you.
You were quick to respond and took care of the drying out process quickly.
The all in one approach and care given to getting it cleaned up right
Qualified, experienced supervisor who was polite and helpful. Answered emails/texts in a timely manner.. workers did a good job moving furniture and carpet.
The absolute best company to work with we had a fire and they put us at ease at every level
Thank you for coming out quickly, and getting the job done
We have owned our house for over 25 years and never had an issue with flooding, until the atmospheric rivers of Nov 2021. We called a number of restoration companies and Service Master was the first to respond in what I’m sure was a very busy period of time. Later the same day, Pete from SM made it out to our house from Abbotsford just as they were closing the highways due to flooding and was able to set up drying equipment right away. Derek Usher from SM helped us through the entire restoration process. Kudos to Derek for his responsiveness. He almost always answered the phone when I called and quickly addressed any concerns I had. All of the staff from Service Master were great to work with right from the first contact through to the final cleaning when the repairs were completed. I sure hope I never need a restoration company again, but if I do, I’ll definitely call Service Master. Thank you!
The team is great!
on time job well done
The restoration team was very responsive and extremely helpful during a stressful situation. Thank you!
Very quick response. Good customer service!
Dustin was very professional. Sent messages to let me know what he was doing each time he stopped by my house. I appreciate that.
The service people were very professional.
The speed at which help arrived. The competence of the work done. And appreciation for the cleanup job .
Very Good quality service.
Great communication through out the process.
Good work. Started the work and finished it without any delays Left the yard clean
very good service and explanation of what is going on.
Albert, project manager and his crew did an Excellent job! Everyone did a great job after I suffered water damage to all 3 levels of my home. They dried out my entire house and I’m confident I’m not going to have a mold problem in the future. Thank you !!!!
Efficient and easy to work with
All the technicians were polite, efficient, accommodating, and did such a wonderful job fixing my bathroom. I am so, so pleased! Customer service was attentive and very friendly! Everyone was a pleasure to deal with from the very start! Great experience all around.
The 3 guys that came to my house were very knowledgeable. Explained everything they would be doing and what I should be expecting from Service Master. I also like the fact I was given and arrival time and they were there both to bring the fans and to pick them up. All 3 were very respectful and well mannered.
Great service fast and easy
Very prompt in response and good support from the project manager all the way down to his crew. Good job!
All the crews who came to our condo were nice, professional, and explained what they were doing. They arrived on time and stayed until their job was done.
The one thing we didn't like about ServerMaster was how slow the overall operation was. This was because they were working with our Insurance and was only doing what our insurance was paying them to do. I totally get that. But the process could have been faster.