Customer Testimonials
Very responsive
My service master technician was amazing! So friendly and thoughtful. He alone made my bad situation tolerable!
Very easy to work with. Prompt. Friendly. Great work
It’s ok but there needs to be more info given too the home owner about what’s happening cause its very stressful to see your things being ripped up an tore out and not knowing what is happening next!
Fast professional and courteous
Will Pratt was there asap the day we needed him! His knowledge, experience, expertise, professionalism, courtesy, and sincere care gave us complete confidence in the ability of Service Master to manage our situation well, which they did. Will took time to answer all of our questions and thoroughly explained the process from start to finish. The only downside is that the fans are extraordinarily noisy but that cannot be helped and we were unable to stay elsewhere.
We returned from a 2 week vacation to find our kitchen ceiling on the floor, upstairs bathroom flooded and similar damage to basement. Servicemaster (Brian Schumacher and team from Erie, co) were on scene within two hours and had everything stabilized and then demolished, dried and ready for reconstruction in a week.
This team were courteous, efficient and highly productive in getting us through these first phases of reconstructing a new kitchen and flooring on all three levels. Could not be happier with their response which is some statement coming from a professional engineer with over 40 years experience in the construction field.
Highly recommend this team if you unfortunately find yourself in a similar situation
Very courteous and thorough crew. They did an amazing job. So worth the expense!!! Thank you!
They were quick and in and out. Would have like the Insurance to pay for final clean up, but a good job.
Fast & efficient
Expained process
Efficiency
Timely and competent.
Prompt service and great personnel. Happy to recommend them.
Well managed and 1st class services.
Great service with incredible speed, efficiency and expertise!
Communication was excellent at the front end and tapered off at the end. Would have been nice to know it was the last day. Not a fan of the key being left under the mat especially without being told where it was. Otherwise great work with only one or two small damages.
Woke up one Saturday morning to find a leaking water heater and a small lake in the house. Servicemaster was out to the house shortly after the call. The gentlemen were courteous, efficient, and knew what they were doing. After the fans were installed, they called us every time they came by the house to check the moisture levels and kept us informed. They relieved a lot of worries in a stressful time.
personal responsiveness
the team headed by Stan & Kin Mitchell was excellent- I hope I do not have a need to use their services, however if I ever do, I will request for the Mitchell's to help me.
The crew was a joy to work with. We were a little nervous of them taking some of the pictures that show some of our belongings. Normally we would have our attorney send you our standard letter but we were assured that you have safeguards in place.
I had to in of water in my basement. When I called Nationwide they got a hold of service Masters I was told they wouldn't be there till about 4 p.m. they were there at 2:45 p.m. After a very brief but informative introduction they went to work. Jill young lady I spoke to other office Ryan a manager Jess and Louie who promptly started cleaning my basement we're amazing. I never felt so comfortable about a major disaster for us but minor compared to a lot of other people devastations. I hope this gets passed on to the owners and back down to these people who do all the work. Thank you again from Les and Connie McMahon
Very professional, efficient, and friendly.
Gerardo was great. He very respectful and professional.
How quickly they responded keeping us informed as to what was being done and when.And Stephnie is a trooper put hazmat suit on and crawled in underhouse husband said he wanted her in his fox hole.
Customer service is top notch! Your emergency is a priority to them, even if they are dealing with several other things, they treat you as if you are their only customer. Would use them a million times over!
Looks great and it’s finished yaho
Jeff is great and so was Michelle. Very nice, professional people.
Jim was great at communicating the process every step of the way!
Matt and Teya were amazing. They treated us with the upmost respect
Our hot water tank had sprung a big leak. Service Master walked us through the process and were very professional. Everyone we dealt with was kind and courteous. They made the mess go away and left my house clean. Thank you!