ServiceMaster
3839 Forest Hill Irene Road
Memphis
TN 38125
United States

Customer Testimonials

Report a concern   February 19, 2018 — Rated 10 out of 10 by P.V. ServiceMaster

At a time when you are feeling so sad, the ServiceMaster crew swoops in and addresses all your concerns. The company is very easy to work with and they go out of their way to make sure they work with your schedule. I hope I would not have the need but if I do I would not hesitate to call them.

Report a concern   February 19, 2018 — Rated 10 out of 10 by S.S. ServiceMaster

You were great in assisting us!

Report a concern   February 19, 2018 — Rated 9 out of 10 by K.F. ServiceMaster

Gerard was extremely upbeat and positive, which made an otherwise bad experience (having your house flood and your basement torn up) bearable. He was straight forward with us, responsive, on time and relate-able. His team was professional and pleasant while working long hours on a weekend. I appreciated the way that they all respected our home and did their best to give us a positive experience, in what was otherwise a crappy day. I would definitely recommend Gerard and his team in the future for this kind of work.

Report a concern   February 19, 2018 — Rated 10 out of 10 by M.T. ServiceMaster

Professional, competent, and respectful.

Report a concern   February 19, 2018 — Rated 10 out of 10 by L.B. ServiceMaster

Quick and efficient

Report a concern   February 19, 2018 — Rated 10 out of 10 by E.F. ServiceMaster

They follow through on their promises in a prompt and professional manner. They keep me informed as to the progress of the restoration.

Report a concern   February 19, 2018 — Rated 10 out of 10 by J.J.A. ServiceMaster

The restoration personnel did a good job. They were very friendly in answering all our questions.

Report a concern   February 19, 2018 — Rated 10 out of 10 by P.R.J. ServiceMaster

Very quick response to the loss. Very good about keeping us up on schedule of events.

Report a concern   February 18, 2018 — Rated 9 out of 10 by V.S. ServiceMaster

Prompt courteous gets the job done right

Report a concern   February 17, 2018 — Rated 10 out of 10 by M.C. ServiceMaster

Every one I have worked with at ServiceMaster has been very kind, sensitive and professional. David regularly keeps me informed about the progress on my home. He answers all my questions and offers helpful suggestions. The entire group at ServiceMaster has been a pleasure to work with.

Report a concern   February 17, 2018 — Rated 10 out of 10 by M.P. ServiceMaster

Young guys working long hours beginning to finish work so heard well done thank you.

Report a concern   February 17, 2018 — Rated 9 out of 10 by G.H. ServiceMaster

Professional,courteous,and friendly

Report a concern   February 16, 2018 — Rated 10 out of 10 by L.P. ServiceMaster

Communication

Timely

Positive

Ongoing concerns

Follow up

These are the things which I most definitely found helpful during a challenging time and would recommend you to anyone!

Report a concern   February 16, 2018 — Rated 10 out of 10 by W.D.W. ServiceMaster

Your workers were very thorough and explained everything to us.

Report a concern   February 16, 2018 — Rated 10 out of 10 by C.M.L. ServiceMaster

Very thorough, friendly, prompt

Report a concern   February 16, 2018 — Rated 9 out of 10 by C.H. ServiceMaster

Fast and thorough

Report a concern   February 16, 2018 — Rated 10 out of 10 by R.B. ServiceMaster

Service Master always communicated appointments with me. They were efficient & thorough with amazing results. My home looked as good after Service Master completed the job. I highly recommend them!

Report a concern   February 16, 2018 — Rated 10 out of 10 by L.S.H. ServiceMaster

Courteous service. Great job. Great responsiveness

Report a concern   February 16, 2018 — Rated 9 out of 10 by C.G. ServiceMaster

Came and cleaned furniture and home on location

Report a concern   February 16, 2018 — Rated 10 out of 10 by N.L. ServiceMaster

Great communication and kindness.

Report a concern   February 16, 2018 — Rated 10 out of 10 by N.H. ServiceMaster

You guys are awesome! The response time was excellent. Your compassion for our situation is not something you normally see. Thank you!!!!

Report a concern   February 16, 2018 — Rated 10 out of 10 by M.P. ServiceMaster

very quick, easy to contact, clean up very good after themselves.

Report a concern   February 16, 2018 — Rated 10 out of 10 by Greg Warden ServiceMaster

High quality of workmanship.

Very thorough work.

Appreciated how quickly the emergency work was done.

Report a concern   February 16, 2018 — Rated 10 out of 10 by Jacalyn Gallagher ServiceMaster

Everybody I dealt with was so helpful, fast and very nice
I was very pleased with James and Chris good guys👍🏻

Efficient!!

Report a concern   February 16, 2018 — Rated 10 out of 10 by Janet Jones ServiceMaster

I was very pleased with the wprkmen who came and removed my pool table and also who put down my new carpet. They were professional and pleasant. I realize it was xmas and thus my pool table didn’t get reassembled in time for my renters at xmas but they didn’t complain so it all worked out.

Report a concern   February 16, 2018 — Rated 10 out of 10 by K.A.S.A. ServiceMaster

The company was here at a very emotionally charged situation for my family and I. From the first day, they were professional and kind. Over the course of the week they were here, we got to know the person in charge, Hector, and the ladies that were here with him. They were all so nice. We never felt odd about giving them a key to our home. This allowed us to continue to work while the process of cleaning our house was done ,after a fire. Each day when I returned home, Hector would ask how my day went. They became family, even though I could not get them to have their lunch at my dinning room table. Lol The house was the cleanest it has ever been. They cleaned everything from pictures on the walls, to the curtains in my room. Most things were put back just a little differently, and I liked it. Their way of arranging my dresser was better than the way I had it! I was sad to see them leave and would totally recommend their services!

Report a concern   February 16, 2018 — Rated 10 out of 10 by C.D.G. ServiceMaster

Great Job!

Report a concern   February 16, 2018 — Rated 10 out of 10 by R.A.P. ServiceMaster

The service that was provided was excellent. They way the crew came in & helped pack up everything was done professionally.
I have to say Hector's kindness, professionalism & knowledge Was excellent.
I would highly recommend ServiceMaster .
Great job!

Report a concern   February 16, 2018 — Rated 9 out of 10 by M.B.L. ServiceMaster

Friendly, knowledgeable and responsive staff. Very professional.

Report a concern   February 16, 2018 — Rated 10 out of 10 by C.M. ServiceMaster

Extremely efficient and detail oriented. The customer service and communication was excellent. A top notch team who is extremely efficient, super friendly, respectful of the customer's belongings and time. An absolute pleasure to work with each and every member of the Service Masters of Grand Rapids Team!


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