Customer Testimonials
Everything! The crew was sensational! They really did work hard to get my house and items cleaned. I am so grateful to your company for all that you did for my husband and me!
Incredible professionalism. Very kind employees. The work was performed beyond expectation.
The service was prompt with excellent communication, information, and follow-up.
Everything and everyone was great. Thanks.
The service that I received from Service Master doing my restorations was excellent!!
I found the staff to be very professional. They always arrived on time, and when they finished their work at the end of the day they always cleaned up everything.
The staff were very friendly and willing to answer any questions that I had. It can be a challenging time having restoration work done in your home, but the staff at Service Master worked efficiently making it so much easier on the homeowner.
I would highly recommended Service Master to anyone that has to have restoration work done in their home.
They were well coordinated by Steve.
Great service!
Timely, efficient, tidy, did the job very well.
The gentlemen were very courteous. They explained everything they were doing. I couldn't have asked for a better team.
Very helpful friendly people...took very good care of all my household items
The guys were very polite. and got down to business. Very thorough and efiffecent.
Very friendly and our person was a hard worker.
Friendly on time job well done and clean thanks for all the good work
Professional service
The team was very professional. They came every day and communicated regarding what time they would arrived. I was very impressed by the work they did.
They did a wonderful thorough job the two technicians sent were wonderful friendly and were so helpful I would recommend service master to anybody
From the initial review of our home following the flood, the entire SM team assigned to the containment and repair of our home did so with a commitment to customer service and support. They paid close attention to ensure damaged rooms were isolated from the rest of the house. Doors were sealed with plastic to control dust.
Our new hardwood stairs were protected with a non slip protective layer to avoid damage during the demolition and repair phases
It was apparent the Service Master team made every effort to reduce our stress during this period by keeping us informed on the repair phases to our home.
This is my 2nd go around with these people. They know what they are doing. Very nice people to deal with. Very professional and once they are done with restoration,it does not seem like you had any problems.
Crystal and staff very good they are knowledgeable and refectful of clients homes.
Can not say enough about Crystal was my first flood she walked me through step by step. Don’t loose her😉
Kim Stewart
Brian was prompt at my house and his coworker came and put temporary patches on my roof. I was so happy he did as it poured the next day all day and I had no more wet spots.
They were very competent and friendly
I was stunned to see how QUICKLY and EFFICIENTLY my flood situation was handled. From the initial phone call with Carla to the finishing touches with Jeff went superbly. No time was wasted, the situation and options were carefully explained and provided to the pickup of the equipment.
I MOST CERTAINLY WOULD RECOMMEND ServiceMaster.
Thank you for helping me.
Joanne O'H
The mem were very perfesinal and let me know what they could do to help with my problem thank you for the advice and knowledge be blessed thank you Tina Maury
John was very respectful and knowledgeable. Give that guy a raise.
fast- efficient and friendly
great job all
The workers were polite and on time each time they came.
I have been very satisfied with the service and thoroughness of the personnel I have dealt with at a time when we needed help. They were guiding and professional in explaining the 'process' to get us through the needs of the developing "project fix". The timing was great to go from one step to the next. We dealt with Brandon with the initial field work and now with Tina at the stage where we need the coordination of the demo crew and scheduleing for remediation.
Effective Communication and knowledgeable Professional people. Answered all questions and followed up very quickly. I would highly recommend!
Great communication via phone or email. Commitment to quality workmanship by their own employees and subcontractors. We hope to NEVER have to use their emergency / restoration services again, but if something bad happens, we would not hesitate to call ServiceMaster Kingston. Thankyou, Eric and ServiceMaster Team!
Prompt attention to our problem.
Courteous and professional ... phone/emails, on-site service.