Customer Testimonials
Were very thorough and quick in response
Excellent service
Quick to schedule, on time, efficient and thorough! Will have them come back in the future when needed!
Everyone who communicated with me from Service Masters was very cordial, knowledgeable and helpful. They have followed through on the service in our flood situation. Thanks!
Very friendly, helpful and professional.
Service Master provides fast, courteous service. Quick clean up and repairs based on the customer's needs. They also follow up with you to see if you have any other questions or concerns to insure satisfaction!
prompt reliable service
Great workmanship and really nice. Workers
Everyone involved was very professional, from Tyson Allen to Steve and other fellows whose names I forget, sorry. Regular Contact was maintained, which goes a long way to making sure the client is not frustrated or angry when there are delays, which there were many. It did take longer than I expected , almost four months, but it is almost finished and the remediators and the re-installers were super throughout, I highly recommend Steve who braved our treacherous snowy driveway and the roads from Kamloops to Canim Lake to do the reinstallations and making everything good. He paid great attention to detail and ensured it was 99.9% restored. A beautiful job.
Lauren was extremely helpful and her team.
ServiceMaster was great.
Prompt Professional Clean Friendly Service
Speed and communication
Easy process to get a quote, get the work scheduled, and get the actual work done.
Quality work, arrive when they say they will, courtesy and friendly
Tony has been very responsive and Ryan quite knowledgeable and helpful.
Service Master staff were kind and efficient. They did not try to inflate the rate. Tim went out of his way to make sure all the details were taken care of. When the platform in my laundry area had to be taken down he made sure that I could still do laundry. He put on shoe protectors when he came into the house so that no mud tracked in. When I had trouble opening the storage unit set up in my driveway to store things while work was being done, he came right over to assist me.
Max was very nice and knowledgeable. He didn’t fill us with any outside information that was not understandable by the regular consumer.
The workers were very professional and did a super demo job and drying out my house.
I deeply appreciated the prompt service
Great communication, showed up on time and efficient. Very happy with ServiceMaster Restore of Kingston.
Imagine walking into your out of town lake home late at night the day after Christmas in frigid Minnesota weather. Imagine no heat and a burst water pipe running like a bathtub faucet at full blast from the top floor, through the main floor and accumulating in the walkout basement.
Battle Lake Refrigerator and Heating Repair arrived in 10 minutes and had the furnace running 20 minutes later. Brogard Plumping arrived Soon thereafter completing all plumbing assessments and repairs within less than 48 hours.
The third and every bit as important call was to Jordan Grussing of Service Masters, West Fargo. Jordan has impeccable interpersonal, customer service and common sense Managerial skills with an innate ability to feel empathic to the needs of the customer. I trusted him immediately. I felt he ran interference for me with my best interests in mind. Jordan played the role of coordinating the adjusters and agents making certain everyone was on the same page. Jordan had a dumpster delivered, crew assembled and commercial heaters delivered within a few hours following the insurance carriers’-approval of Service Master as a vendor. Jordan has strong organizational skills with a genuine sense of urgency.
I’ve spent my entire career in the field of Human Resources in multi billion dollar companies.
I‘ve learned over the years to “appreciate” talent when I see it! I truly “appreciate” Jordan!
William P. Dease
Chief Human Resource Officer, Senior Vice President, Member of several Boards of Directors
Retired!
All team members were quick, helpful and pleasant to work with! Their skill and service were outstanding in a stressful situation.
Was very impressed with Verrick Gilbert and the way he treated us, explained things and made an unfortunate circumstance less stressful for us.
The gentleman was very professional and informative. When I had questions they were very fast to answer them I'd gladly have them back
Thanks! We will let Christian know!
Erik
Sales and Marketing
Responded quickly. At a rental so I never interacted with them.
January 16, 2020 — by
ServiceMaster Cleaning & Restoration of Arlington, Bethesda & Chantilly
They came fast, explained what they would do, & how long it might take.
Everyone we encountered was efficient and professional. They are very knowledgeable and kept us informed at every step.
Quick, courteous, professional response
Thank you so much for taking the time to give us a review and for letting us take care of water clean up from your tank leak. We really do appreciate it.
The girls that came out after the robbery they knew I was nervous and scared but they were had a very gentle way about them. They made me feel save. They cleaned great I would highly recommend them again .