Customer Testimonials
Very friendly and knowledgeable staff.
You were able to help me get my bike back on the road very quickly. There is also a nice, friendly vibe and no one seems too cool for those of us who know less about gear or mechanics.
Very wide selection for local sports store.
Customer service and prices are top notch.
I like to support local businesses and you pretty much have everything for outdoor fun
Built a bike for me. Had to handle some unanticipated difficulties, but did so quickly and for a fair price. Also provided very helpful information as I picked out a helmet. Great shop.
Friendly local shop, with good products reasonably priced.
Knowledgeable customer service, almost always have what I need, and quick turnaround on services.
Great customer service, reasonable prices and often have what I need in stock.
Thanks for the quick bike turn around and for doing a great job! Also very impressed with the variety of camping supplies and meals!
Friendly staff, quick turn around times and good vibes!
Local, very helpful
Great service. Timely. Fair price. Thanks.
The lease to buy program is very good
Local independent shop serving local independent people.
I love that you’re local and I think the store is great! Everyone there is super friendly and helpful too and your pricing for a bike tune up is really reasonable.
Great store.
The staff are knowledgable and pleasant to work with. I recently purchased a bicycle for my granddaughter. They found the bicycle that was the correct size and with the added features she needed on her bicycle. I have purchased many different things over the years which are quality brands. I have had my own bicycle serviced and the staff has always down a great job!
Great service as always!
My sincere thanks and appreciation to Caleb and PPS for the timely and thorough efforts throughout the ordering process. Top Notch!
Friendly and helpful
Friendly and knowledgeable staff, good selection of products.
Waterbury Sports has a diverse and well curated range of sporting goods at a convenient and pleasant location in downtown Waterbury. Prices are competitive with big-box retailers, but unlike big-box staff, Waterbury Sports staff are familiar with the technical characteristics of their inventory, as well as maintenance and tuning of equipment after purchase. I've visited for skis, bindings, related mount-and-tune services, kids' softball and soccer equipment, and accessories--always to complete satisfaction.
Knowledgeable staff
Fair prices
Fast turnaround time
Friendly, helpful
Nice amount of interaction with staff.
Kind and helpful staff!
That First name removed guy is really awesome.
Promptness of service
Always friendly and proved good insight on products for sale.