- Phone: 207-799-5585
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Customer Testimonials
The courtesy of the delivery driver. They are always cheerful and willing to deal with winter conditions.
Friendly local company. When you call you get to talk to a person
Customer service was awesome and tech was able to fix our issue - very pleased
Automatic delivery system is easy
Bonus for paying bill early
I prefer paper bills, but online bills are OK
Terrific service and fair pricing
Friendly staff on the phone and delivery drivers are all professional. Fair prices on time delivery.
I love that my tanks are monitored and always delivered before it gets too low.
You have great prices and are reliable.
Quality of work, employees have respectful, nice communication, resolved an issue with patience and humor
Anyone I have called or spoken with at Downeast Energy-from billing, delivery and service -have always been extremely helpful and knowledgeable. I have been a customer for a decade or more and truly appreciate knowing that if there is an issue with heat/hot water that I call and they expedite service. It's wonderful having that peace of mind.
Keep up the good work!!
Auto delivery
Availability of a real person to deal with; specifically Wanda MacArthur
We depend on your annual servicing of the heater in the basement of our camp! Dependable and expert service every time. Thank you!
The antenna on my propane tanks that allows you to monitor my level.
Actually being able to speak to a customer service representative who is very helpful and knowledgeable is a beautiful thing. Delivery of fuel is prompt and always shows up when scheduled.
Pricing is very competitive
Willingness to work with me on access to tanks in winter weather
Responsiveness to concerns by responding to phone calls
Great Service
Good and timely service.
Professional, timely, take safety seriously, easy to set up account and order deliveries
Fair pricing, great customer service!
Quick response with questions or requests.
very responsive and helpful
Polite customer service, prompt responses to inquiry or delivery requests, reliable service
O cjanges
Professional and always there to help.
Easy to work with
Sue Lane and Andrew Gardner are great……service and technical!
Excellent and easy service.
You came to my son's aid quickly when he needed help due to a furnace not working. Not so happy about the fact that you are not pro-active in arranging to do an annual inspection of our furnace. Why does that have to be left to the customer to arrange or schedule? Why not contact the customer and set a date convenient to him/her for an annual inspection?
prompt propane delivery even in crummy weather