- Phone: 207-799-5585
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Customer Testimonials
Fair pricing( after negotiations) professional responsive service,and great employees like Wanda McArthur. Not so good…..very confusing inefficient billing system,often unresponsive phone pick up.
I wearing hearing aids and it is difficult to hear on the phone so I always stop in at the office in Denmark. The ladies in the office are always pleasant and schedule my deliveries for us. A shout out Thank You to them
The service is excellent. Everyone is ver y courteous.
The people in customer service are always friendly and courteous and helpful. My driver is fantastic. He waves and talks to me every time he delivers fuel. He knows exactly what he needs to do when the conditions are slippery. Thank you.
Automatic propane fill has worked well for us.
Every time I need to call, the people I talk to initially are friendly and helpful but no one ever gets back to me.
I like the fact that our tank is monitored by Down East and that I always have fuel.
Good price. Reliable deliveries.
Seamless service. I am absent from this house seven months of the year but I am confident enough in Down East that the fueling of my house is not a concern. With their autopay plan I never see a bill that needs paying with the exception of the renewal of the contract for inspection which needs to be approved annually. "They have my back" to use a perhaps overused expression.
On time
Great friendly group of professionals. Always on time and quick to please.
Very good service, reasonably priced, clear communications about services
Prompt delivery
A real person answers the phine
Your office staff is outstanding particularly Wanda Mc Arthur in N.Windham.Your service staff is professional and effective. Not particularly crazy about your billing system.It’s confusing and redundant.
Good website. Good communications
Service
Service is amazing.
Simple online requests for service and products
Friendly people and prompt delivery
Good customer service
Can access account and order products and services on line. Also, emails and text update order/delivery status.
It’s been a very reliable company for me, and I would recommend them to everybody I know, and I have in the past
Same crew great customer service technicians and drivers
Excellent customer service!
Great job on keeping my tanks full
Great delivery service, Eric has been servicing my home for years. He is fantastic and always on it!
Delivery I can rely on.
Top quality
Dependable and reliable service.
Competitive pricing and responsive customer service dept.