Customer Testimonials
Whenever I call with what I feel is a “stupid” question or concern I am quickly and politely put at ease. Your employees are wonderful.
Your service is wonderful, the drivers are friendly and we were able to buy our oil for the year at a price much lo were than it is now!
Very helpful and professional
Text messages about delivery were helpful.
I was very pleased with the representative, Melinda. She was professional, friendly and was able to address my issues and rectify them within the same phone call. I appreciated her prompt attention to my issue and questions.
People are nice and easy to do business with.
Very reliable
Great price and good service
It's reliable.
You deliver on schedule (degree days) and have never let us run somlow that we were at all concerned. Usually price is good/or average.
your service is dependable and your employees are polite, helpful, and eager to please. Thank you for excellent care for me!
Great promotions, good prices. Wonderful customer service.
We have never run out of propane. We are on an auto delivery, but I know people who have had auto delivery and run out before. Their calculations for consumption has been spot on. We use propane for heating, cooking, and drying. We can have peace of mind knowing that Downeast will deliver!
Very happy with our propane service from Downeast.
Our tank is monitored well and we are ready for cold weather.
Prompt delivery and fast service.
Very respectful and kind and prompt in answering my questions and helping me.There when needed if furnace breaks down.
The Service is excellent. Above and beyond. Anything you need they will make sure you get it asap!
I love the comfort of knowing we will never run out of fuel!
Always there when needed. Auto delivery is on time
It's so easy! Auto fill and prepayment!
the servicemen that came to bring a replacement tank were very efficient. They were pleasant and knowledgeable.
Downeast has been very reliable with deliveries and service.
Always get fast courteous service.
Quick delivery
Customer service is always great and deliveries are always on time.
Dependable and easy to communicate with
It is great if on a group plan at a reasonable price.
They're there when you need them. Very professional, curtious and friendly
Delivery is always on time and we are able to pay ahead for the year! And the delivery drivers are very nice to talk with while they are pumping in the oil!
I did not realize the generator for my home was empty A very nice gentleman from Downeast Energy came to my home, gave me two treats for my dog, and asked where the generator was located. I told him and before I knew it, it was filled and he went on his way. The gentleman was very pleasant and I appreciate that with people I have contact with.
Please let him know that he was very much appreciated and is an asset to your business.
Thank you very much/
Reliable delivery