Customer Testimonials
Friendly and personable
Your staff, repair & delivery people are top quality. Always willing to help & are friendly. Not a lot of places have good customer service any more.
Someone is always available to help. Your service department is courteous prompt and knowledgeable. Deliveries are usually on time but I need all 3 tanks checked each time.
Easy to order and pay for Propane ...delivery in reasonable time can be counted on....?s by phone answered w/o any problem
thx
On time and excellent work.
The automatic delivery is great for busy households. The overall maintenance of the equipment when required has been very good.
Dependability
Top notch customer service, always! Questions and concerns have always been promptly attended too.
Quick response and delivery!
Service workers are efficient and a great attitude.
Friendly and local!
I like the way you monitor the levels of my propane so I have no worry of getting too low.
I also appreciate the competitive pricing.
Easy and friendly to do buisiness with. Helpful to set up annual boiler tuneup.
Even though you aren’t local you come within days of calling. Not sure how your propane prices compare to others
Always deliver promptly Answer any questions in a friendly and helpful manner. Efficient service for equipment.
I have been a customer with Downeast Energy for many years and find the employees in the Waterville Office very pleasant and I especially miss Elaine Motley. The man who does my delivery is vey pleasant and courteous. He leaves my receipt in the door which I really do appreciate and I would definitely recommend Downeast Energy to anyone who asks for a recommendation.
Thank you for taking such good care of me. I greatly appreciate all of you.
Professional and pleasant. Easy to work with
KEEP IN GAS FOR MY GENERATOR WE LOSE POWER AT 6 TIME A YEAR
Excellent service from Downeast
I had a question about the delivery....once I got to the correct person she explained exactly what was going on.
I have been a long time client and their service is great and dependable
Never had any problems. Everyone is nice to work with
Excellent service and delivery men are great
We receive propane and are on keep full. We have a price plan and are very happy. Timely deliveries and the driver is very accommodating. Thank you!
They have always been there when we had a problem. Very friendly and helpful people in the office in my town.
Aplus
Great service!
Service and ease to navigate information online.
We get our oil every year for over 20 years & like the fact that we don't have to take the automatic delivery with our plan.
Charged $300 for not refilling tanks when I bought my house and didn't have equip. working .
Pro.pt delivery was good
Phone clerk pleasant
Price is high.