Customer Testimonials
I receive my Propane in a timely manner and the customer service is great as well as the people I have encountered.
I love the team in Brunswick. We have both propane and oil, and they ALWAYS deliver on time and perfectly.
In addition, it is easy to get in touch with the tea, and they are tremendously helpful and great to deal with.
Finally, whenever we are performing any work at our property that requires their input, they are quick to schedule site visits and help us solve problems. They work directly with our other contractors to ensure code compliance and it is greatly appreciated.
Responsiveness when I call for service or fuel.
Always someone on phone who is knowledgeable, friendly, helpful
Friendly efficient drivers
Promt and thoughtful staff
Attentive to my request and very helpful.
Service and delivery is always met with only the utmost in servicing our needs..thank you
Have been with Downeast since 1974.
I am now a widow and have had a stroke. I can rely on them.
I finally received a phone call the day prior to delivery so I could open my garage door. If I continue to get these calls I would recommend this company!
The timely way you keep propane in my tank so I don't have to worry about it, and the kind and friendly way I am treated on the phone, to say nothing of how great the drivers are that deliver the propane. You guys are the best!!!
Customer service is so pleasant to work with. A breath of fresh air…
Prompt, competent services and good gas price.
I have had good relationship with Brunswick Coal & Lumber. Somehow I did not get the memo that it had been purchased by DownEast Energy and that they merged with My Superior. I received my invoice for delivered propane but it didn't include the fact that I had a credit of $195.19 and that I didn't owe $248.30 but the actual figure is $53.11. I also didn't see anything about how much the propane cost was per gallon. These are my observances, please take note.
Great reliable service.
all of my concerns have been addressed, and I am happy with the timely response of the customer rep, who was very patient with me.
Quick response and great customer service.
Very friendly and always willing to help !!
Everything
The kindness and knowledgeability of the staff and the company's reliability as far as fuel delivery.
You brought my propane rates down due to my usage. The people are nice too. Thank you.
I appreciate the quick oil delivery
Always friendly service people
Very good customer service and response times.
efficient and affordable
Prompt and friendly
The service men were hard workers and answered all our questions.
My only remark is that they should have left us with a list of the items they replaced and serviced on our furnace. I did not expect prices or final invoice. Tell told us verbally but nothing written or sent digitally.
Always friendly helpful people!
The associate I spoke to (don’t remember her name ) was helpful and very friendly. Willing to look up information and help with my questions
Excellent service
Reliable, efficient, friendly on phone