Customer Testimonials
Jonathan was professional, and got my car fixed faster than I expected. Clear communication, and great service.
Service seemed quick and efficient. So far the only negative I have relates to some adhesive left on windshield, which then smeared across windshield as the auto wiper sensed rain.
Madeline was very friendly and had a great positive attitude. Kept me informed with status of repair.
Quality work. Great service. Convenient location. Providing courtesy vehicle.
Did a great job and kept communication with me
Everyone at the service was courteous and helpful. They give a detail account about what had to be done, I was very satisfied. I received a text when my vehicle was ready for pickup. They did ane excellent job on the repair to my car. When I picked up my car it was spotless inside and out, in all ane excellent job. I would not hesitate to recommend them.
It was our first experience using the services of Reborn Autobody. They were referred to us by our Mercedes dealership Langley, as one they use often. They were efficient, professional, prompt and delightful to work with. We would definitely recommend and refer them
From the moment I entered this business I was immediately greeted with such kindness by the front dest receptionist. I had just had my accident so I was a bit shaken up. She patiently asked me questions regarding my accident, and had an estimator look at my vehicle very quickly. The estimator walked around my car with me and made sure everything was documented so I would have no surprises dealing with ICBC. He advised me of all timelines and within three weeks was car was fixed to perfection. I really felt valued as a customer and although I hope not to visit soon I would recommend this business to anyone. Thank you!
Great job done on time. Highly recommend
Best service I have had in a long time. Everyone was friendly and professional.
I was updated regularly. My car looked like new when I picked it up. It was even spotless inside. I highly recommend!
Ethan is top notch - excellent communication and service. Problem was fixed and detail was fabulous. Thank you!
Friendly and did good work
Replaced the windshield and cleaned the car like new
Professional, friendly, on time, overall very easy and pleasant experience.
Estimator ashish was very nice and attentive to details. They make a great espresso as well. They went above and beyond to make the experience great.
Picked up our Model Y—truly exceptional service from start to finish. Everyone, including reception, was welcoming, professional, and genuinely friendly with smiles from everyone. We’ll definitely be coming back anytime we have ICBC claim.
Thank you, Reborn Autobody team!
All good & professional
Work associate
Very quick and great communication
Great service by Eric! I would recommend them to anyone.
Thanks!
Quick, completed as expected.
They did a great job and gave me weekly updates.
Both the service and my experience were great. The staff were very friendly, courteous and professional. They went above and beyond the extra mile for me. I have already recommended Reborn to family and friends and will definitely return for any future services.
Thanks again for everything!
Both the super efficient and friendly customer service and the finished product were above & beyond.
Obviously people who care. Much appreciated!
Eric was very courteous and friendly when I went for dropping off the car. He also arranged a rental car for me right there at the car center, which was great. The repair work done on the car was of high quality. I am satisfied with their work. Few areas for improvement:
1. Please use a clean cloth to clean the inside surface of the windshield. My windshield has marks that I now have to clean myself.
2. When picking up the car, I was promised that the rental car staff would drop me off back at the car repair center. However, my drop off request was declined and I had to walk back to the car repair center.
3. I emailed a claim request for rental car reimbursement from my car plan but the designated person never replied back to the request.
Customer service was very very good. I was dealing with a woman named Kelsey. She was very professional and very knowledgable 10 out of 10.
I really liked how easy it was to get my vehicle fixed. I just dropped off my vehicle and 1 week later it was ready. The staff were very attentive and informative and well organized. The work was well done and my vehicle looked better than new. I also liked the courtesy vehicle they gave me while my vehicle was being fixed. Just top notch service!
Good communication and brought car back to Poco.
I had an excellent experience with Rebound Collision Repair from start to finish. The entire team is incredibly friendly, welcoming, and professional. From the moment I walked in, the receptionists made a wonderful first impression; they were warm, attentive, and very helpful, making the whole process smooth and stress-free.
Their communication was outstanding; they kept me informed at every step, which gave me complete peace of mind throughout the process.
A special thank you to the technician who worked on my car. He was not only very friendly but also highly skilled and clearly knowledgeable about his work. You can tell he takes pride in what he does, and it truly shows in the final result.
The repairs were completed right on time, and the quality of the work is exceptional. My car looks fantastic, and I am fully satisfied with the service I received.
I highly recommend Rebound Collision Repair to anyone looking for reliable, high-quality bodywork with top-notch customer service.
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