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Customer Testimonials
The site is easy to use and the sales have been great. My local dealer will always be my prime source for bikes and more expensive gear but it's good to have the Trek site for ordering accessories and clothing.
Perfect
Quick service!
Always had fast and efficient service.
Love Bontrager Products
Selection
Ordering online with ship to store was easy and fast and the same price!
Great products and fantastic customer service
Customer service was excellent. I ordered the wrong part and they provided me with a paid return. Will definitely use them again.
Easy to use the website and great product
Easy process to purchase, fast shipping, easy to browse website
Always feel like I’m at home when I visit a local trek store.. never had one issue they couldn’t help with! Support this brand by all means 🙏🏽
I purchased this road bike for the first time and my first ride in it was amazing. Bike is light weight and easy to maneuver. Shifting of gears is smooth and easy to adapt. Bike also has a storage pouch I which I could hold my large Samsung S23 ultra smart phone while on ride. Online purchase was easy. The local store in Batavia, IL (Praire path bikes) were quite supportive as well and delivered Bike on my requested date along with good pedals which does not come with the Bike.
It is not made in China
Very east online transaction.
Been a committed Trek customer for 20+ years.
My local Trek store (Trek Ballwin) has an outstanding staff. Products always deliver.
Both Trek and Bontrager products are extremely high quality. The service I receive at my local Trek shop is exceptional and personalized.
Great products
The toughest and best built mountain bike I've ever owned.
Great products
Easy to order and deliver to the store.
Easy
They fit me and ride well. Quality products.
Easy to use and great turn around time on shipping.
Good information on the website.
Excellent service on Line and Griffen Bikes at Bethesda MD. Helped with return and then purchase of another Trek. Thanks!!!
It was easy and it was nice to have my purchases sent to my local Trek store.
Amazing, personalized service and high quality products.
great bikes, great community
I love trek bikes, im currently on my second one and wanting a ticket s as my third one, (if i could get one for free i would love it) but ive had zero problems on them.