Customer Testimonials
Your staff. Everyone I have spoken with has been pleasant and helpful.
Friendly service
Very good customer service!
Timely delivery of propane.
Friendly service and delivered in a timely manner
I can count on Freeman.
everyone is pleasant and easy to deal with so far.
The people there are so nice and always helpful
reliable, good value.
Customer Service and promptness.
Polite and professional staff at office, and the delivery people are great, too.
We have always gotten great service and fast delivery when requested.
The staff members act professionally and care about the welfare of their customers.
Timely delivery even in bad weather. Can't beat it!
Gene is the best. He takes really good care of us.
Please make sure his extra effort is noticed.
Dependable service.
Service center management was very helpful.
Good service
Friendly customer service. Delivery received within the time listed when gas was ordered online. Willing to work with people for payment. So much better than our previous gas company.
quality and punctuality very easy to work with.
Did what they said they would when they said they would do it. Misunderstandings resolved by Freeman expeditiously. The manager Dan did what he said he would.
Friendly and competent employees!
Quick response
Only supplier of propane locallyI assume. As a new customer, I was required to have the tank and connections validated. An appointment was scheduled and two servicemen showed up as scheduled ON TIME. Thank you very much! The necessary tests were performed, the documents signed and the men left promptly. PAINLESS EXPERIENCE. Shared a story with Tom about left handedness and a University study that determined the cause of it.
Timely response to any issues.
Most impressive, all the people at the store and how well the crew worked together when the came to the house on time and did a great job
I enjoyed meeting the two professional technicians who stayed on the property until the fireplace worked correctly and efficiently. Also, my wife and I were thrilled that unlike all the other cabins that have a vertical tank, ours was a horizontal one. By it being horizontal it lays close to the ground and it isn't an eyesore nor does it need any artificial covering to hide it from view.
Did Freeman buy out Proflame? I wanted to switch back but proflame owned my tank. Glad to have Freeman again but I'm a little confused. Lol
Prompt delivery when I call for a fill
Pleasant helpful staff. However we waited for gas for 9 dsys. It was finally delivered late Friday
Apparently my order never was sent to dispatch although an employee assured me I was to be delivered on the 17th. It was delivered on the 19th because I called the office and asked for the manager, Danny. I realize it has been very cold and everyone was working hard but either a mistake was made or the employee lied to get me off the phone!
The office staff in Murphy, NC, is knowledgeable and so very considerate and helpful. The drivers are very pleasant and considerate. The technicians are also considerate, helpful, and knowledgeable. They do more than take care of our propane needs; the entire Murphy staff generously share their time and expertise. They make my world a better place.