Customer Testimonials
On time and great service
Your employees are extremely kind and very helpful. I can’t say enough good things about them. Being a widow it is so important that I understand how to properly maintain the propane tank and fireplace.
Efficient, courteous, on-time.
Great front office staff
Quick service and route driver great personality
Market price is high but there is not much Freeman can do about that. The office, delivery and service staff are all outstanding. They are very focused on taking care of their customers. A good company to do business with.
The tank is topped off even when we forget to call
Hassle free
Always respond to requests for re-filling in a VERY timely manner!
Fast delivery and nice people. Y'all are great. Thank you.
Prompt service
Fair pricing and excellent service
Service people are helpful and friendly.For 20 years I ordered my propane.for my 2 properties . I always order at 25 percent. That did not happen this time. I did not know I was getting a delivery. I want to be the one to make that decision. Other than that I like your service and products. I have a hot water heater and 4 room heaters.
Friendly and efficient staff: delivery and office. Consistent service.
We have not run out of Propane in all of the years we have been working with them. They are polite and very professional.
Excellent service. Propane filled within 2 days
Deliveries are timely. Office staff are always helpful, professional and friendly.
I do not like the prices this year, however. I signed up for the Spring offering thinking I was making the most cost effective choice, but found out another customer got a cheaper price by going to the office. That doesn’t seem fair or professional. (This was pre-Freeman, I believe.)
Friendly and helpful
Friendly staff and always helped and willing to answer questions!
You delivered when you said. Thanks.
Personnel are easy to deal with. Service is great. Like the "pay ahead" program.
Customer service. Prompt delivery.
The staff and quick service are second to none.
Easy web site to order gas and fast delivery.
The service is very professional and expedient.
I don’t have to worry or call for service, it is delivered when I need it.
They are reliable, easy to work with, friendly, fair pricing, deliever without asking (which is great), they have a hometown attitude and "feel" about them, they are local.
The gentleman that came out to fiull our two tanks was very polite and happy. He also was very careful. Thank you. We also love our two heaters.
The delivery was very prompt, service folks are always super friendly and the delivery driver was great too, I talked with him briefly to show him the location of the tank-he did a great job, great guy to talk to-very attentive and friendly.
My only slight complaint is that I had applied the coupon to receive the $85 off of my order, when my statement appeared I noticed the $85 credit was not applied, so I contacted the office in murphy and spoke with Stephanie-she saw at once that the credit was missing and applied it to my account immediately, but I gather that it should have been applied on line when I put the code in during the order process. That part was inconvenient and some folks may miss out altogether on the discount if they don't look for it. Thank goodness Steph jumped right on it and applied the discount, I've spoken with her on the phone before, and in person in the office, she's great to deal with, always knows what 's going on and gets right to the heart of the matter, resolves any problems quickly. But anyway, that's the only slight complaint I would have, which is a minor one, but one you folks may want to look into. Otherwise, I love doing business with you folks! Thanks again-K Chrisman
Always come when you call them