Customer Testimonials
Very good friendly customer service
service was great
I had a billing problem and dealt with Beth who got things fixed both quickly and very sweetly. Now for what I didn't like and what caused the problem. I had an account with Freeman but Proflame delivered propane. I was used to the driver leaving a invoice on the door. This did not happen. I never received a bill. Then we started getting call instructing us to call the office but never about what. Every time we called we were put on hold for 10 minutes so I never spoke to anyone. I called to request delivery and found out that we were delinquent. I had no idea that Freeman And Proflame were the same company. Even now this e-mail request came from Freeman but when you call you answer as Proflame. Please pick a name to minimize confusion. Again, Beth was wonderful and represents you well whatever you decide to call yourselves.
So far everything has been great
Came out on time. Very knowledgeable about the job.
I like the fact that you still have local representatives locally. Sandra is my go to person, always helpful.
The technician that did our new customer inspection was very professional and friendly. I have heard good comments from neighbors.
Friendly helpful people.
Closed on my cabin and did not compare prices from competitors, just continued service from previous customers, assuming the rates are probably very similar. Very friendly and proficient service from the people on the phone to the delivery driver. Happy customer and a definite recommendation!
Service is awesome
Prompt response.
Easy refill fast service
Very Knowledgable and friendly service technicians. Very pleased with service.
All the people I have interacted with are professional and knowledgeable.
Showed up when they were supposed to. gave me a good discount for first time service. will use again
Very efficient and friendly.
Excellent service!!
great customer service in your Murphy NC office and very conscientious delivery drivers.
Great service. Friendly people
Delivered quickly and professionally!
Very responsive when requesting propane gas delivery. However, takes quite a while to get annual service on FP & propane heater. Rather pricy.
I love the staff, they have been very helpful. The scheduling for delivery needs a little work...but other than that good company
There deliver time is great.
Great service with quick delivery!
Efficient
Beside the fact that I have never had a problem with the product I am purchasing from Freeman gas, they have above average customer service. You feel like family
Good service and friendly staff
Dependable!!
Good service. Knowledgeable employees.
I called my questions were answered, representative was very courteous.