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based on 351 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service, very reasonable rates.
Very friendly, knowledgeable, great products and they always have time to answer my questions.
Friendly and personal service. Willing to take the time to explain products and services.
Friendly staff, very knowledgeable and helpful..
The people that worked there were very nice and helpful.
I love bike, the quality of it is suburb. It rides so much nicer than any Walmart bikes which in turn makes your riding experience so much nicer and much more pleasant.
The service here is also top notch! Very friendly and over the top helpful if at all possible.
You did a good job in explaining to an 111 year old.
We got the bikes that we wanted very quickly. The staff is very knowledgeable and friendly. All of our questions were answered, and we are very happy with our bikes.
Very friendly personalities without pressuring to purchase something. Just nice people to talk to. They listen and make suggestions based on your wants and needs, not what would make them the most money.
Cool shop that I would not have expected outside of a metropolitan area. I'm glad I stopped in to look around.
Great service with quick turn around time. Knowledgeable. Easy to work with. Great location and shop. Large selection of products.
Quick turnaround for tune-up. All services were explained in detail. Bike looked as new as it could. Very fair maintenance cost. Spent time adjusting sag setting when i showed up to pick up bike until it was perfect.
You were very patient, kind and very helpful as I was trying to decide on buying a bike. You offered to install my mirror on my bike. . It was like that is just who you are and what you do. So far I am very happy with my purchase. Your customer service is what will keep me coming back. Thank you for your patience and great customer service.
Friendly and helpful no pressure to buy the best
very pleasant to deal with seem knowledgeable about the product and answered all the questions we had plus no pressure to buy the product.
1 on 1 interaction with knowledgeable friendly sales staff.
The hospitality and the welcoming feeling you get every time you walk through the door!
Great service from a couple of guys that know bikes.
I like dealing locally. The workers are knowledgeable and answer my questions. It seems like the workers are really into bikes. The service on my bike was excellent and fast.
Very helpful in helping me out selecting the right bike for me. Especially when I haven’t ridden a bike in three decades. Plus selecting the right accessories and installing the bike hitch mounted mount and showing me all of the features.
Sales man was very helpful and the service man offered to move the new seat I purchased to the mount that my old seat was on...both gentlemen were very kind and helpful.
Fast service friendly staff!
Very happy again with the maintenance you performed on my Specialized.
Very friendly people that want to help you.
We live in State College. I was interested in two brands of e-bikes, TREK and AVENTON. Two Brothers in Burnham was the only shop in the area to carry both these brands. They are excellent at keeping their website current. I saw that they had in stock a particular AVENTON model and we drove over immediately. When we arrived the bike was set up and ready. They provided a helmet for me and I took off. Boy, did I take off. The bike rides like a dream! There have been times in my life when I experienced something new like the iPod, the iPhone or a Prius and I just knew— this was my next bike.
Having worked in a bike shop in my I youth know that the people that run them are dedicated, hard working but fun loving. This is the case at Two Brothers. And they mean that literally— they are two brothers!
I worked with Chris, who was extremely knowledgeable, good humored and was not simply trying to sell us something.
Overall, a very pleasant experience and worth a beautiful drive to their shop.
Good service. Made a return easy.
Quality and courtesy
Great guys! Great Service! Clean, professional, well kept facilities. You can tell when someone really cares and these guys care!!
The friendly personal service and variety of bikes and accessories
They are easy, knowledgable and friendly to work with.
Repair was ready even before they said it would be. Good job guys!