Member Testimonials
It’s clean, has super friendly staff, spacious, convenient to my house, but most of all, I love the instructors, especially Jeeyoon Ma.
Great facility
Steamroom
The facility is first class and the facility is supported by a fabulous staff. Very friendly and helpful!
The classes I attend have great instructors and the staff are all so friendly. The Y is always very clean .
everyone is very helpful
Excellent atmosphere. Everyone is friendly. Good working equipment.
your upkeep of the equipment and facilities is great, the expansive facility allows me to do all I want, well equipped, great stretching area, friendly help.
We love everyone there. All the instructors and front desk people are so friendly!
Lori, Mike and Steve are our favorites!
It was nice to visit. I love the layout and stream room availability.
I like stuff and coaches!
Nice equipment and friendly and helpful staff members.
The best spaciousness. The App and the classes and the variety of options and the sauna and stream room
There are always some improvements.... You are doing well for member satisfaction
The facility is very clean and the employees are friendly and helpful. I have made wonderful friends that I will cherish forever. Oh and the teachers are very knowledgeable and fun .
Since the first day that we are members there we feel really nice because all the staff is kind and they always are ready to help you . Thanks northwest cary location!
Zumba with Janine Santos
Very good and supporting coach for my kid.
The entire facility is great, the staff is incredible and the communication is top level. My only complaint is the scheduling of the pool lanes, which often when I'm able to reserve and when I get there I see people not going by seeing empty shared lanes. I guess this is being discussed already by the staff, as I've been told, and I believe that soon will be resolved to alert customers of multiple late canceling. I'm very pleased of being part of the YMCA, and I wouldn't think joining any other place instead.
Thanks all for the great community you guys provide!
Great facilities and the coaches are knowledgeable and friendly!
Very kind front desk associate!
Need one more sanitation wipe station in the free weight area, by the dumbbells.
Turn down the water pressure for the sink in the men's bathroom. The pressure is too high, and it sprays everywhere and gets everything wet, including my shorts.
Lori Pratt did an amazing job getting my new Medicare provider hooked into the YMCA system, properly. I appreciate how easy she made that typically tough task. Your organization and Team is wonderful!
The friendly staff and clean facilities
Friendly, helpful staff
Clean facility
Modern equipment
A variety of classes
Everyone is friendly. Great equipment and clean.
I love all the people I have met taking Thrive classes and attending Thrive trips. Staff members are so welcoming and helpful.
Since you do your job so well, the Y has really increased in membership making classes so full that you need to make sure you sign up as soon as reservation time opens up.
Thank-you to Lucas for helping to curtail some members from running us over by entering our space before we have a chance to put our equipment away.
The YMCA offers a good variety of classes with competent and friendly instructors.
They also keep the building clean and organized.
Friendly atmosphere, lots of classes ,great instructors

Classes and walking loop. Front desk helpful