Member Testimonials
Always friendly staff, the diverse membership looks like Durham. Good to see people with disabilities using the facilities for rehabilitation. The indoor track is wonderful for walking & running in bad weather, especially this summer!
To the powers that be! 😊
I made friends with several people. 4 of them even actually came to my late sister's funeral recently in Raleigh!
Really thoughtful, the way Y members all seem to be!
Also appreciate Y-member, Mr. Greene, for bringing groceries every single Monday, a lot of work, that helps many people! A labor of love!
He also listens to several troubled souls' woes, as he walks the track with them individually. I asked him how he stands it? Haha. Therapist-in-Chief every day..
The staff are really wonderful too and everyone at the front desk, including Dee and too many others to name. And custodians both always have a kind greeting to everyone. Maria and have have conversations sometimes too.
One time a staff member even re-installed HGTV for me, in front of the treadmills, after it disappeared.
Lots of work to do that. It took patience and expertise. Thank you!
I love seeing all the U.S. Veterans, elders, exercising in the basketball courts, to keep healthy. I have a birds' eye view of the Vets and the AMAZING staff, who organize and inspire them!, as I walk my laps, on the indoor track, above, before moving on to the treadmill.
(BTW, HGTV keeps disappearing again and again. Could there be a blanket rule to always leave it on just ONE of the televisions?)
I love seeing all the children who come to swim, creating such an active, playful atmosphere. They talk to me if i greet them. What vitality to see, for this 84-year-old woman! Inspiring.
Sincerely,
Gail Carson, Y member and glad of it!
The staff are unfailingly pleasant and helpful.
The staff was very nice. Disappointed that the steamroom was not operable after driving to Durham from Raleigh
I love the friendly atmosphere of the staff and other YMCA members.
The location is great and the upstairs workout are is huge with a lot of equipment.
The quality of instructors and the diversity of the staff and membership.
I like the spirit of the people feels like family. The overall cleanliness
great staff, never crowded, lots of equipment, clean
I took my first trap yoga class at the downtown Durham Y on Saturday and loved everything about my experience!! I can’t wait to go back!
I like the variety of classes available, and how welcoming classes are to newcomers. I like that in the workout room, I can always find a machine I want to use, whether it be weights or cardio, even when it's busy, because there is a good amount and good variety of machines. The sauna is a great feature & the locker room has always been clean when I've been there. Location is great & parking nearby is usually easy, even when the dedicated lot is full. I really want to shout out the staff, because I've always had extremely positive interactions with every single staff member, who have always been helpful and kind. And I also want to say that the YMCA is making a big difference for me in terms of being able to work out and work on my health consistently. I have weird joints & traditional workouts can sometimes be tough for me, so I've been interested in swimming/water fitness for a while. As a member of the Y, now I can take adult swimming lessons to work on my technique for effective swimming workouts; I can join water fitness classes (which have been great so far); and I can still work out using traditional weights and machines when I can or want to. Having the variety and ability to choose the safest workout for me on any given day has been such an incredible benefit.
Front desk staff are so friendly, clean facilities.
Convenient location and class selection. Variety of machines in the gym. Pleasant.
The staff is always so friendly and encouraging. It is also just regular people.
location
Great community. Has most everything I need for fitness.
Open earlier and have earlier child care hours on Sundays.
Great service and friendly staff.
Customer service at the front desk and over the phone with corporate is fantastic!
friendly Staff great equipment
I like the morning indoor cycling classes and the weight machines. The classes are motivating, and classmates are nice.
It has all one needs. The relationship with staff and other members are second to none. You become family. The only complaint is parking. I wish the Durham City Manager would give the Y more land to park.
Everything is always clean and well-stocked. Staff are always wonderfully helpful and friendly, and there are so many equipment, activity, and class options! I love the Y
The swimming pool
Price
I frequented the downtown Y for a very long time until covid. Actually, I tried going back several times, but staff were not doing a good job enforcing the mask policy. So I left the downtown Y. Later, I returned, but I visit Lakewood more than downtown. I still have friends downtown, but Lakewood has a group of us old guys that have become good friends and Ping Pong had much to do with that becoming a reality.
Saturday was my first time to visit the Downtown Y. I liked it a lot, and was (pleasantly) surprised to find that parking was easy and accessible. In addition, there was plenty of gym space, and the facility was not too crowded. Finally, the staff was very helpful, and made sure I could find my way around. Highly recommend!
I appreciate the friendly personnel and clean safe environment. It was a hassel-free experience.
Thanks
Dr. Hatch
I like group fitness classes.
The hand rail on the stairs going up from the lobby is perpetually sticky fo ryears and needs to be stripped and repainted
Convient hours of operation.
Friendly staff.
No hassle with check-in.