Member Testimonials
Great staff, great facilities, plenty of excellent classes for everyone's schedule.
I visited at the last minute last week when my son's swim practice got moved from Raleigh to Chapel Hill. It was my first time at this location and I was thoroughly impressed. My experience was exceptional. The staff person that greeted me noticed and wished me a happy birthday. This was not only exceptional customer service but a personal gift as not even members of my own family had yet acknowledged the day. She then proceeded to escort me to my class since I was unfamiliar with the building. I regret not noting her name to recognize her specifically.
The great experience continued when my instructor Henri recognized that I wasn't a regular member of the class and went over and beyond to make sure I was comfortable and knew what to expect from the class. It was an excellent class and wish I lived closer to attend regularly.
Thanks for helping make my birthday special and sweaty!
Very nice and friendly.
everything, the greeters at the front are particularly pleasant
... but repairs are needed to equipment
Friendly staff
The Chapel Hill staff are all friendly, helpful and welcoming. They truly care about their members and want you to get the most out of your membership. The swim instructors are caring and encouraging. It really is hard to imagine a better community experience.
Friendly staff, well-maintained equipment, good value
The classes are great! All the instructors are wonderful. I signed my husband up as well and he enjoys using the weight room and the cardio equipment.
I like the friendly staff, the clean facilities, and good equipment. People are generally very considerate and the staff is just top notch! It’s been a joy to be a member especially in comparison with some of the other fitness centers I have belonged to.
I like the group classes. I like the swim team. I like the after care. those are the things I use a lot. I would probably take advantage of more programming, like 5K runs out in the community, mini-triathlons, outdoor yoga with sound baths. I would love to be able to charge my EV at a free Chargepoint station while I work out. I think someone should conduct an audit of the parking lot to determine how many EVs are on site periodically to see if it's something others would also like.
I love my water aerobics classes, especially Beth's. I get a great workout. I do like Gywn's classes also. The class members have formed a tight knit of seniors and have social events led by our own dear Ellen.
Parking is easily available for my 9am class. The front desk people are very welcoming and have now become friends. I am enjoying being part of the Chapel Hill Y family.
The zero entry pool and water slide.
I like the selection of classes and the quality of the instructors. I like the friendliness of the staff and also enjoy interacting with other members.
Friendliness of staff and members. A place where seniors can feel comfortable exercising.
I love the vibe. There’s usually enough machines for everyone
A great place for all family members to go.
Sense of community, accessibility. breadth and depth of services.
I mainly use the pools for water exercise and have done so since 2019. The instructors, Beth,Guinn, Ellen and Debbie are excellent and make our classes fun.
The camps, sports, and swim lessons are wonderful for our kids!
All staff was friendly and helpful. They made sure we felt welcomed and included.
I like the variety of classes offered. I enjoy working out at the machines. I wish the pool would be available for lap swimming in the late afternoons. But I understand the swim team needs to practice. And all of the staff and instructors are outstanding. Friendly, helpful, encouraging and fun !
All of the employees are so kind!! Every time that I leave and come in the front desk employees greet me and wish me goodbye. The facilities are very clean, and there are many class options.
Friendly staff clean equipment
The fellowship! It's a pleasure to be greeted in a kind manner by the staff and to see regulars and have conversations with everyone.
I appreciate the friendly staff and awesome Zumba instructors. The facilities are clean and the schedule of Grp exercise classes dependable. Now that it’s summer, I wish there was an easy to understand schedule of swimming opportunities for ADULTS at the various YMCAs in the area. It seems the pools are very dominated by kids.
Great people and great facilities!
The pool and wonderful water aerobics instructors
Nice large gym, staff is helpful and minds their own business (not true in other Y locations), very clean facility, great new coffee/tea machine, much appreciated.
Sam is one of the finest yoga teacher around
The care and expertise of the instructors and the staff.
Clean facility, really nice staff, fun gym classes