Member Testimonials
The Y has water aerobic classes 6 days per week. This is my preferred exercise. I especially like the deep water aerobic classes and Gwyn is an excellent instructor. I have also taken yoga classes and used the stationary bikes. The people who work at the Y are always friendly and helpful.
I am very pleased with the front desk service. All are very nice, especially Theresa.
The jantorial service is awesome. The young lady in the women dressing room is very friendly and does a great job in cleaning the area.
Kendrick the all around janitorial is very courteous and polite.
I must commend the person who finally fixed the steam room temperature. I have watched the men come and adjust the long brown piece that sticks out some many times. Eventhough you shared with them that it interferes with the temp control they continue to do it.
Maybe a covering over it will prevent them from bothetring it.
Some areas that need some assistance in maintenance and cleaning are the following:
1. The Co-ed steam room. There seems to be hair that is always near the drain. The doors are dirty most of the time.
2. The ladies shower room also is hair that floats in the drains.
Nice place, friendly staff, no pretense, good value.
Plenty of space to work out. Very welcoming and helpful staff.
I like that my daughter is with other kids and gets the chance to participate in a wide variety of activities and make new friends. At first she wouldn't do anything in the gym or play any of the sports, but she has gotten more comfortable and now sometimes is trying those things. It took a few months but I like hearing her explain the rules of 9 square. The staff know all of the kids and parents as well which makes pick up easier. Somehow they make it work with the walkie talkies and all of the different locations where kids can be.
Friendly!
Nice facility and friendly people
The classes are great and held at convenient times!
I like pretty much everything (except the pool temperature when the heater is broken)--the people who work at the Y and the people who come to the Y. It's a special place.
My kids are always excited to be there and want to stay as long possible. The staff is energetic and caring. Response to updates and questions.
making friendscwhile exercising
Pool experience was great, loved the swim fins and other equipment available to use. Customer service was excellent and friendly.
The variety of people who belong to the Y makes it a nice atmosphere.
Great staff, good pool, clean and accommodating locker room.
Excellent facilities, friendly staff.
The staff are very friendly and competent with safe childcare strategies. Our son loves the program and it’s very affordable compared to other after school options in the area.
I love that kids stay active and develop new friend networks and a sense of community!
Great staff! Hours of operation! Breadth of equipment!
Inclusive. There are good exercise classes in the water and the studios.
There is an excellent check-in service. Anne is warm, inviting, and professional.
There are wonderful people to meet at the Y.
The Chapel Hill-Carrboro Y is one of the most impactful organizations in our community; simply put, it makes a real difference in people’s lives.
Nearby place to exercise
I appreciate how easily it fits into the schedule of our day, both in terms of convenience being at the same school my daughter attends as well as the flexibility of hours. The staff are great and my daughter only has positive things to say about her time there.
The staff and program leaders are great! My son enjoys the activities and relationships he's building!
The classes and the community..
Love that the bus picks up at school, and that there is an option to sign the kids up for swimming lessons.
My son loves it, and that's the most important thing to me. The teachers know him. He gets to connect with other kids at his school who aren't in his class. And I personally love that it's held at the school, so I can drop him off and pick him up in the same location every day.
para mi es un programa que me ayuda con mi hijo ya que yo no tengo familia que me pueda ayudar por las tardes y el tambien le gusta en lo personal las personas que me lo cuidan son muy amables apesar que solo los saludo
I love after-school through YMCA. Ms. Crystal is whom I deal with mostly and she is amazing. She is always very helpful and responsive to any needs. I am grateful to have her.
My kids love Y after school. They make friends from other schools, and no matter what time I pick them up “it’s too early!”
Diverse the of classes

Friendliness of members and staff. The Thrive classes are wonderful. So glad that new chairs are being purchased for the chair yoga class. Also so glad that the pool heater has been repaired.