Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 8.8 out of 10 based on 54 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2026 — Rated 6 out of 10 by N.M. Soundview Famly YMCA Membership
What could we do to improve?

You could improve by keeping a consistent year round water class schedule. I feel disrespected when every summer my water fit classes change times, and pools to accommodate the children’s summer schedules. The Y could also only hire swim aerobic instructors who know how to lead a water fit class. I would be willing to participate in all classes if each swim class instructor offered good classes. At my current Y we have an instructor who is her early eighties and although she participates her classes are of poor quality.

Report a concern   June 22, 2026 — Rated 10 out of 10 by S.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The amenities are really nice and most importantly, clean!

Report a concern   June 22, 2026 — Rated 7 out of 10 by J.S. Soundview Famly YMCA Membership
What could we do to improve?

The resistance machines a little old.

Several rely on a seat that moves forwards and backwards. You can't read the distance "number" so one has to just guess how far to move the seat during each visit. If you guess wrong it locates your knee out of alignment with the "fulcrum" which can damage one's knee.

Report a concern   June 22, 2026 — Rated 9 out of 10 by K.E. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Swimming laps in the competition pool.

Report a concern   June 21, 2026 — Rated 10 out of 10 by B.M. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Full service organization, great staff, good activities provided

Report a concern   June 20, 2026 — Rated 10 out of 10 by D.V. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I like the Y a lot.
However, the men's locker room has developed a odor reminiscent of homeless shoe during 2026.
It did not smell like that in the past.
I have checked many lockers for the source of this odor, but have not found it.
I am sure that staff and other members have also been assaulted by this malignant odor.
We would all appreciate it if the locker returned to its previous benign condition.
Thank you.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.C. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

I am very happy to have a membership. I enjoy the classes. I play pickle ball and use the gym.

Report a concern   June 19, 2026 — Rated 10 out of 10 by V.G. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

The staff is helpful and friendly. The fitness classes are great and there will s many different ones to choose from. The members s in the classes are interactive and very friendly.

Report a concern   June 19, 2026 — Rated 8 out of 10 by E.P. Hamden/North Haven YMCA School Age Child Care
What could we do to improve?

Patrick is wonderful and extremely dedicated to the children in the program. I would prefer that there is more outside time- especially on days when it's nice. They are often given iPad time rather than being told to play outside. Otherwise, I have been extremely happy with the care and support my child has received with the after care program.

Report a concern   June 19, 2026 — Rated 10 out of 10 by P.P. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I've been a member since 1980. Just love all the staff and a clean facility

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.B. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

love the community. Everyone is friendly and welcoming.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.M.B. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

We love the schedule, the options, the staff and activities

Report a concern   June 19, 2026 — Rated 5 out of 10 by R.D. Fairfield YMCA Membership
What could we do to improve?

Bring back silver sneaker. Help seniors

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.H. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Clean premises and helpful staff

Report a concern   June 18, 2026 — Rated 5 out of 10 by F.D. Woodruff Family YMCA Membership
What could we do to improve?

A number of items. I have witness 2 adults slip and fall coming in from the pool and all you did was post a sign. How about covering the floor with the heavy black rubber mats.??? The shower room is very slippery and so are the hallways. A lawsuit is waiting to happen unless someone did already. You allow parents (nonmembers) to park in the parking lot while their children play soccer. Sometimes when this happens, I can't find a place to park. I understand they also are allowed to use the bathrooms. I feel you are taking on many new members without the facilities large enough to handle all the members. Classes are always full or overflowed. The price keeps going up. Upstairs there should be a trainer constantly walking around helping members. Most of the time they are sitting in an office on their phone. During the summer you change the times because of a 6-week camp. What about the full-time members. You don't take them into consideration... Not as happy as I was when I signed up 3 years ago.

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.H. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Aqua fitness classes

Report a concern   June 18, 2026 — Rated 10 out of 10 by E.W. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

The Director and staff are very accommodating love the politeness and positive attitudes 100 percent

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.W. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Aquatic programs

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.R. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Just enjoy the water fit classes. Getting my steps in and the people who are in the water are very social. The staff at the desk when I come in are very friendly.
Emily and Nicole are fitting in great and are always there to answer questions and lately they have opened the roof and that is great.
I have been coming to the Ymca for a long time and truly enjoy my time there.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.K. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

The workouts are great and so are the employees !

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.B. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Friendly family feel and facility is clean. Trainers are knowledgeable and friendly.

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.R. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

We have been long term YMCA members, first with our kids activities and recently after we retired. The YMCA is a great resource and well run

Report a concern   June 18, 2026 — Rated 10 out of 10 by E.C. Lakewood-Trumbull YMCA School Age Child Care
What do you like about your Lakewood-Trumbull YMCA School Age Child Care experience?

Our kids love the after-school program!

Report a concern   June 18, 2026 — Rated 10 out of 10 by E.S. Lakewood-Trumbull YMCA School Age Child Care
What do you like about your Lakewood-Trumbull YMCA School Age Child Care experience?

Friendly counselors, convenient, affordable, fun!

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.P. Woodruff Family YMCA School Age Child Care
What do you like about your Woodruff Family YMCA School Age Child Care experience?

Friendly and warm staff, they make you feel your child is in good care, they truly have their best interest in mind

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.B. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The classes are great as well as the pool

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.T. New Haven YMCA Youth Center School Age Child Care
What do you like about your New Haven YMCA Youth Center School Age Child Care experience?

Experience

Report a concern   June 18, 2026 — Rated 10 out of 10 by K.D. Woodruff Family YMCA School Age Child Care
What do you like about your Woodruff Family YMCA School Age Child Care experience?

The program's location on school premises is a significant advantage. I appreciate the director's knowledge of childcare and their ability to connect with kids and parents. The staff is productively managed, and the pricing is cost-effective. Moreover, the program's availability during school holidays/days off at their location adds to its appeal.

Report a concern   June 17, 2026 — Rated 10 out of 10 by P.F. Lakewood-Trumbull YMCA Vacation Club
What do you like about your Lakewood-Trumbull YMCA Vacation Club experience?

I 100% trust all the counselors. I love the timing. The proximity. All of the activities. Especially when they’re outside. Thank you for hosting any vacation clubs!

Report a concern   June 17, 2026 — Rated 10 out of 10 by V.L. Woodruff Family YMCA School Age Child Care
What do you like about your Woodruff Family YMCA School Age Child Care experience?

My grandson just seemed so content with the afterschool program. I think he felt accepted and relaxed when there, and thought of it more like friend time! Good job!!


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