Member Testimonials
Classes are fun with great instructors and people very friendly,
The facilities are top notch. My own use is centered on the lap pool but the entire facility is well kept and has a comprehensive lineup of gear.
Everyone is very friendly and I always have a great experience. With the second entrance / exit closed is is very difficult to get in and out.
Clean facility, friendly and helpful staff, diligent lifeguards
Good=Friendly Staff
Improve=The Steam Room is Dangerous! The steam temp is so intense that I can't touch my metal water bottle. If someone sits across from the steam vent, they will be poached. It is a small room. The steam blast every 3-4 minutes so very intense.
Thank you for fixing bike on second floor!
I like the pool and aqua classes
The customer service rep was very knowledgeable and friendly when I recently changed my membership status.
There are a lot of active people in the Y during the hours that I'm usually there, but I rarely have to wait to use an exercise machine.
Very clean facility, staff is very friendly!
I like walking the track on rainy days as I prefer walking outdoors.
I like the gentle yoga classes, especially the Saturday 11 a.m practice. I just wish there were more truly gentle yoga classes available.
Great facility.. I use the pool, and it is well maintained and we have very good lifeguards. . The locker rooms are kept very clean. All staff are very friendly and helpful.
Enjoy the variety of classes available for all age groups. Friendly staff and the facilities are well maintained.
I love the classes! The staff is friendly!
It's full of energy and caring staff. Great for family and Seniors with a varity of activities in a comfortable place. Extremely reasonable value, very clean and healthy. We're very fortunate to have one in Gig Harbor
new environment and equipment
The staff is excellent. The facility is well maintained and clean. The members are listened to.
Variety of classes and options for exercise.
All the staff and workout people
The staff was friendly and cheerful and processed my membership with efficiency and professionalism.
Elliptical bike and Chair Yoga
great
The employees are nice and welcoming, and the facility is clean and kept well. Lots of workout machines that are well maintained.
Service, scheduling, and equipment.
I love that there are so many classes to choose from for the seniors. It’s a clean facility and the staff is very friendly and helpful. The instructors are great. I do wish there was a senior rate for those not covered by medical insurancethat covers the monthly fee
There a variety of equipment to use
Staff is great to work with and I love the track!!
Clean, professionally operated, a wide array of classes to choose from, kind & considerate staff.
Toddler gym and parent/child swim are both such excellent programs! Coach Jordan at toddler gym makes the time fly by, and is so sweet/encouraging during her interactions with the babies. We especially enjoyed Sandy (Cassandra) as our swim instructor last Saturday. She gave individualized attention to all the babies and made the class really fun! We were at the pool on our own today and Sandy walked by and gave us a few additional pointers, despite being off-duty. It’s so wonderful to see how much the instructors care and want to help! Our only complaint is the lack of parent/toddler swim classes on Saturday for the next session that starts next week. We can’t make the weekday sessions work, so we’ll just have to wait until the weekend sessions come back!
P.s. a squirrel made its way into one of the rooms near the pool last week and we got to see the staff safely corral it with the use of a broom, plastic bin, etc. Very impressive and entertaining!
Like = Normally everything! I'm happy with every aspect of the Y that I utilize
Could Improve = First off, I think Teen late nite is an amazing program & I fully support the efforts the TTY is making for these kids. Tonight (Friday 6/14) was a little different though. During the 5:30 COMMIT class, we were "visited" by some young girls who came in briefly during class & "danced" in the back. It was clear they had no intentions of staying b/c they kept their purses/backpacks on. We politely told them they were welcome to stay but the couldn't film (which is what they were doing) & they had to participate respectfully. They proceeded to run out of the room @ that point. Then, a group of young men were dancing @ the windows...very disrespectfully ("air humping" for lack of a better term.) It was very clear they were making fun of us, acting like what we were doing was a joke. I have no problem asking these kids to knock it off but I worry other participants will be intimidated by this behavior & not want to return. It's disrespectful. Thanks :)
Having activities for my kiddos. Lots of choices, conveniently in one location. The best so far has been my daughters swim teacher Miss Sandy! I cannot praise her enough! My daughter has taken swim lessons since September at the Y, her first time in a real pool. We signed up for swim lessons for the summer and have had Miss Sandy for 3 lessons now and my daughter has grown in leaps and bounds in every avenue of her swim journey. Her confidence has blossomed and she’s enjoying herself. Miss Sandy pushes the kids just enough to try something that might seem a bit scary, but she’s right there with them the whole way cheering them on. She encourages them and celebrates each one’s victories! She makes them feel proud, accomplished and challenged. All the while making it fun. You truly have a gem in Miss Sandy and hope we can continue to learn with her. Thank you Miss Sandy, you are the best!