based on 10245 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product and quick delivery!
Quick delivery. Loved the pictures!
Expensive. The quality of the pictures is sub par, gets blurry when zoomed even a little. Not worth the $20 I paid for two pictures.
Quality service and quickly fixed a problem with the order once notified
The quality and the quick turn around
The Grad team was very encouraging, informative and helpful. They made the experience very memorable and smooth.
Pictures are not quality
I have not received 2 of my photos. I called and left a voice message with customer service one week ago and I haven’t heard anything.
I can be reached at Phone number removed or
Email address removed
Please contact me so we can resolve this issue
Very fast turnaround on the order
I ordered a download link of my graduation picture and it took a month and me sending MULTIPLE emails requesting it to be resent for me to finally get it. Ridiculous.
You are very expensive
Well, at least more pictures. Almost $100 for my package and just few photos. Or make other option: keep the same quantity but releasing these original photos online and we can print more to family here and oversea.
The photos are dark. The prices are expensive. It was difficult to see the images with the obnoxious floating water marks
It was very easy to order and my pictures arrived in a timely manner.
Give more options to purchase. The packages are too big for some of us.
Pics where good but the price was a bit steep.
Seems to be well put together & very professional.
Just received in mail today.
Pictures are very nice
Photo was perfect! Loved the options for backgrounds.......
$50 dollars for a digital picture is unreasonable. When I asked about updates via email I got a response only 1 out of 3 times I emailed. Will I ever recommend you? - of course not. Every student out there thinks you are just robbing poor graduates
The pictures were great
Words can not describe how focused, responsive, and committed everyone was. Ms Raven was absolutely AMAZING. She never allowed the response time to go beyond a day or two. My Great DEAN (Dr. Alex Garn) is the BEST - Everything was great. I desire to start my Doctorate program with LSU in Exercise Physiology. Thanks
Should be able to take the logo off
Excellent service
Insanely speedy turnaround! I couldn’t believe how fast my order came.
all is well
My pictures were stuck together when received. I paid for better quality photos and they are super shiny not matte.
The deadline snook up on me and before I knew it, it was the day after it. I went on and was able to order thankfully. The photo's arrived quickly and the quality is great!
They didn't respond when I asked a question
Photo received was extra dark and the binder to hold Luke's diploma had a long cut on it. It looked like someone use it as a cutting board. Horrible LSU !!!