Member Testimonials
Small but very accessible, plenty of parking!
The staff are great with my kids and because of that, I’m able to focus completely on my workout knowing I don’t need to be concerned whether or not my kids are being treated right and having fun.
Employees are professional and upbeat.
Location is convenient
Generally, pool and equipment are available.
Not the nicest Y physically, but overall they match up well.
I love the variety of activities and workouts we can do, friendly staff, great people, programs (though we haven't tried any yet). Thanks for providing a wonderful environment!
The pool!
All the family can go and there’s something for everyone
Good people clean environment and everything we need to stay fit
The gym, pool and locker rooms are clean. The staff at the front and fitness desks are helpful. I am very glad that I restarted my membership at the Y after moving from Adrian.
Friendly, caring staff. I really like the cardio mix water aerobics classes.
Nice locker rooms! Always have fitness equipment available!
It has convenient parking; on snowy days, the parking lot is well scraped.
The personal at the entrance desk are welcoming and pleasant.
It has all the exercise equipment I need.
The pool set up is phenomenal and life guards are very observant.
Coffee is almost always on.
It was great! thank you!
I enjoy the atmosphere of the YMCA and lifting weights with a friend.
Good lifting equipment
The steam room for the men actually works!
Easy parking, clean, nice equipment and pool area
How welcoming everyone us
Friendly, helpful, cleaned environment, ample parking
The quality of clientele, the integrity of personnel & the potential for creating robust long term friendships.
Pool aerobics and workout equipment. Friendly people. Ease of parking.
Strong sense of community there. Friendly staff and able and talented instructors.
The group fitness classes and childcare. Love the Y!
Please open earlier on the weekends!!!!!! Only downfall to this business!
I really liked the date night, but when I came to pick my kids up they were in the gym and were almost having a rave. The music was too loud for my children and I could tell that they were not really enjoying the whole dark, glow stick, loud music (and what kind of music), etc. Is there a way to know what activities will be done on date night ahead of time? Thank you.
The Visser Family YMCA is 1 of 7 reasons that I really enjoy living in the Grand Rapids area. There is a culture of true care and compassion that is unmatched by any other business or company. The staff are incredibly enthusiastic and inviting to anybody and everybody, the member base is extremely fun, and the facility feels like your very own. Huge thanks to the staff in: Membership, Wellness, childcare, aquatics, facilities, Sports, and Leadership. The Visser Family Y is a well-oiled machine; better than those perfectly broken leather gloves.
New equipment. Great selection of free weights. Clean. Awesome Kids area. Nice staff.
I want to tell you what I DO NOT LIKE.
There is AN INFESTATION OF TINY FLIES in the shower and whirlpool area outside of the women’s locker room.
I have reported this twice. Sometimes, for entertainment, I count them. There will be anywhere from 30-60!
When I report this, I’m told that they come up from the drain. If the chemical that was used didn’t kill them, try something else or clean out the drains.
Great customer service
I have been a Y member for many years.
I attend three different locations for a variety of classes : Fit For Life ; Step ; Pickleball
The teachers are reliable and professional .
The schedule for classes is great as well.
Always very nice staff! Very clean facility and it has everything my family and I need for a great workout and friendly family environment.