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Customer Testimonials
I have aways been happy withany interactions with any of the employees, from office staff to field techs, very accommodating
Prompt and helpful
Ostermann has been good with deliveries and no issues. Superior has taken over and not as personal as it use to be. Hopefully the customer service continues
usually very friendly delivery people, like the wifi monitor ,gives us a peace of mind in the winter
Prompt serve. Friendly staff. Thank you
Fast delivery
Prompt delivery, ease of internet connection and reasonable prices
Great
They are very dependable
Never any issues with deliveries.
Service
Great, fast service
professional!
Timely
Customer service is Superd!!!
Jen M. is great to work with!
Good product, timely delivery, reasonable prices and wonderful to work with.
Reliable company. Good product. Pleasant employees.
Always courteous and prompt delivery
I recently had an issue requiring me to contact Osterman customer service. I couldn’t be more happy and satisfied with my interaction with Jennifer Morani. She actually listened to my concern with genuine care and her communication was excellent. She took care of my problem immediately and followed up consistently through the process until everything was fully resolved. I am very grateful for this wonderful interaction. I went from being frustrated and upset to being completely blown away by the amazing customer service. Thank you for everything and earning my trust as a continued customer. I will definitely be recommending to friends and family. ~Jackie Gallant
The folks I talk with and interact with at Osterman are great!!
Everything except the price!
It's easy to get in touch by phone. A REAL person answers and is able to help. That is HUGE.
Also, if the delivery can't be made because of snowy conditions, etc. I'm always told that an attempt was made to deliver.
The drivers are always courteous and efficient.
Our driver is the best !!!!
The person who checked the propane tanks and answered my questions was personable and answered my concerns putting me at ease.
friendly phone personel. great drivers.
They also monitor my tanks. And if we are getting a storm, I call them and they did come out before the storm because I can't shovel
I enjoy the ease of requesting deliveries and making payments online with the Superior Plus app. Deliveries are always right on time
Transparency.Never need to worry about running out of fuel .
Always on top of when we need them before we even know it ourselves.