Customer Testimonials
Wonderful customer service team.
Reliable delivery service
The Osterman staff has always been so kind and they always go above and beyond what their normal "job" entails. A+++!
I don't have to check the level of gas in my tank...it is all taken care of for me. Also, the customer services staff in So.Deerfield is wonderful to work with. Thank you.
Been a loyal customer for 20 years ... why stop? Service has been great!
Your company does fine work, keeping track on when a delivering is needed, delivering in a timely manner, charging and receiving payment,
Tom Moitoza
I have very prompt courteous service from all their employees.
Excellent help from Brenda in getting urgent delivery done.
And kudos to delivery person out of N. Adams. Linna (sorry if I misspelled name).
Thanks star ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Always prompt and respectful.
Everyone I dealt with so far at Osterman has been friendly and professional. Jamie Fitzgibbon was helpful and has reached out since my propane delivery to make sure everything went OK.
I look forward to an ongoing partnership with Osterman.
Always good service, thanks!
We had some questions about our auto delivery and a request to top off the tanks following a storm. The customer service person located the information we needed, called us back promptly and scheduled delivery in a timely manner. We don’t call ofter (okay this was a first in many years of deliveries) but its great to know there are courteous, professional people answering calls when needed.
Very good customer service help with billing issues
Prompt service. Professional and pleasant.
The technician was extremely helpful! Thank you!
The service from the Sunderland is why we buy locally Ann is terrific and so professional. She listens and wants the best for her clients We are new accounts and now feel confident with our choice and the service you provide. Thanks Sam and Mina Lussier
The pre pay program
👍
auto delivery is always timely
email statements timely
Reliable
I like that I can talk with a human being to get answers and complete transactions quickly and transparently.
You deliver!
Reliability!
The customer portal is great !!
Easy to.pay onliine.
After you miscalculated some deliveries,meaning despite no change to ou many ryears of usage you let is run out twice, which produced a lot of stress you then offered monitored service a d that has been reassuring.
unobtrusive, timely, professional
I’ve been with Osterman since I’ve bought my house in 2017. If I needed a repair or part they are always there
Reliable service.
Everything is good!
Service tech was very professional and completed his work in a timely fashion.