Customer Testimonials
After I call for propane I usually get it within a couple of days. Good response
Our delivery driver is so friendly
Always reliable!
Excellent customer service. Never have issues. Prompt delivery and response to any issues.
Happy with the new owners of the company. Pricing for low volume users is much more reasonable than with the previous company. Delivery driver 2677 is very helpful and friendly. Thank you!
Quick response to requests for delivery and easy to use on line payment.
All reply to issues
We like using propane for heating and our gas appliances and the excellent service.
Dependable service.
Great service
The folks who came to install the tanks were very friendly, creative and professional. Justin was great. Communicated well what he was going to do and why.
Osterman Gas keeps us cooking in the kitchen!
Automatic delivery
Service is excellent
Auto refill of tanks.
Good servicw
Good service and propane is priced reasonably
Very pleasant to work with. Excellent service. Both office and delivery
Flexibility in setting up delivery times.
Straightforward invoicing.
I have nothing negative to say about Osterman.
the price and services
The delivery driver was so nice.
Great driver negotiated our driveway with great skill after it was cleared following a terrible snow storm. Recent years very impressed with service and commitment. Hard working crew in Sunderland!
The person taking my order was quick, efficient and polite. Delivery came in two days through no fault of the employees. Delivery would have arrived sooner had it not been for a snowstorm. Satisfied with the service.
When u get through they respond.sometimes wait time on phone is way too long.
We have a waterless hot water system that I love for being able to have hot showers all the time (hate the water we waste getting it hot though). Especially am happy with your service. Delivery people are friendly and helpful. We had someone for a service call and he worked very hard to fix the problem, leaving the basement in its usual shape and again was friendly and courteous.
Easy to schedule and service
Automatic
This review is a follow uo to an earlier review. I had been displeased because I had not received call backs from Osterman. I did call back earlier this week and in addition to a return phone call Kellie emailed me since she did not reach me. It appears that Osterman had been experiencing telephone issues. And I can certainly relate to that. I wanted to change my review to reflect a very positive experience with Kellie.
Everyone I’ve ever dealt with at Osterman over the past 5 years have been great. All the delivery drivers are super nice guys!
Always helpful and responsive