Customer Testimonials

Your promt and reliable with deliveries. Price is competitive .

You always come on time before the propane runs out! Check is on the mail. Thanks.

Setting up the account was easy, the old tank was removed and the 2 new tanks put in place neatly by Jeff. The pilots were relit, a propane fillup came within 2 days, as promised, proper permits were filled out by the company, there was a fire department inspection yesterday.
All in all, painless. Thanks

I had a nice conversation with the propane delivery professional - fast and friendly service!

Reliability.

hope there will be followup

Appreciate your excellent and timely response , and culturally appropriate employees.

Thank you 😊

Responsiveness and politeness, very professional

Easy and reliable!

Great service thanks!

Responsiveness and oricing

Your team has been extremely responsive and helpful . . . and your prices are great

We have had reliable service from Osterman for many years. Customer service is consistently responsive. I appreciate the local connection Osterman retains to its customers.

Good service

Reliable
Helpful with the installation of my new gas stove two years ago

Responsiveness and customer service to the hill towns of Western MA. Thank you!

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I like it that I never have to think about this--Osterman just shows up and fills my tank, and it's all set!

So far my new association with Osterman Propane has been excellent and satisfying. The new tank and monitor installation went well and the employees I have dealt with have been frienfly and very professional. I look forward to a good customer/buisness relationship into the future..

Whats not to like
you guys are great
thanks for being there
Joseph A Last name removed

eveyone I speak with or interact with is extremely courteous and helpful.

Your team is very responsive to my service needs and helpful when I have questions.

Timely service and “real” people who are helpful.

Reasonable price
Dependable service

thank your for your great service. I did not worry that I am running out of gas. Very professional service.

Easy and quick

We called for a propane fill and they arrived 2 hours later! It was very fast. The technician who serviced our tank told us that a leak was detected so someone came out immediately to fix it. Very responsive and informative. Everyone we worked with was friendly and helpful.

Me

We had a great experience with Justin. He came over to check out our system, and he spent hours finding a small leak, which he then promptly fixed, all at no charge. I couldn't believe how great the service was.

Experienced techs