Customer Testimonials
! My propane tanks arrived on the day they said they would.
2. It was raining and the tech didn't cancel and arrived in the time window that I was provided.
3. The staff, my tech set 3 tanks in the rain and could not have been kinder or more professional (Thank you Nick, you are an awesome human being!).
4. Nick took the time to turn on my furnace, make sure it was running properly as well as the space heater that I had.
5. Melissa and Tiffany both let me know what to expect with clear communication and professionalism.
6. I had some difficulty with the online account registration and when I provided my feedback to Hollie Avery she looked into solutions and as a result improved the customer experience for me.
Thank you all for a 10 out of 10 experience!
Polite easy to set up delivery on phone quick service show up within time stated
Reliable service
Good product drlivery value etc
Service is awesome!
Office folks very helpful
Been customer for over 25 years and Osterman has provided friendly and reliable service.
Always on time.
Quality
My request for propane’s delivery was handled with extreme care. Your representative Gina did a great job handling my request. The young lady that delivered the propane was also very kind and informative
You could be a little better with the Automatic deliveries. I was getting low and you were filling up my neighbor but the tech didnt bother to check my tank. Next door! I had to ask for a fill up.
They are prompt, Profesional and courteous
Fast service
You came when you said you were.
Dispatch is always very friendly and helpful, and the drivers are excellent about calling ahead so that I can be sure that my dogs are safely in the house before they arrive- which is the most important thing to me!
Reliable, professional service.
Great service.... I use the online app.... Ordering refills has work great1
Remote monitoring and professional services.
Service is excellent. Customer service agents are very informative, helpful and friendly.
Prompt response
The service is very good. When I call for a refill, it always comes when they say it will, 2-4 days. I have found Osterman to be very dependable.
All the on line services that are offered to the customers
Prompt, courteous service and fair prices.
Very friendly and competent delivery staff
I met the driver outside, he was very pleasant and professional.
Young lady that I called into was very friendly and polite and even called me back with an update of my situation. Awesome Customer Service by her.
they are great
Yearly refill
Reliable
You monitor the supply and deliver accordingly. We have had many years of seamless service from Osterman. Here's to many more!