Customer Testimonials
Good responce when need help. I order propane when needed not automatic and they respond asap. Good Company
The Roy Bros. CS Folks are terrific. Drivers are personable and polite.
Your employees go above and beyond. They are on time, polite and put extra time and effort into making sure I understand everything. Some people don’t want to be bothered and I feel after they leave that I have no idea what was done
Their deliveries come before it gets too low. I like my budget plan setup.
Competent people and very friendly.
Excellent service and professional and helpful staff.
You have good customer service. That is very important to us.
Timely delivery
good service
I like that they auto-fill and auto-pay. No muss. No fuss.
Great customer service!
The crew that delivers is always polite and willing to answer questions. Office staff in Rindge has helped with billing and deliveries in a speedy fashion.
Efficient
X
You always provide extraordinary customer service each and every time I call. I am greeted with a friendly voice and my oil is always delivered in a timely manne. I really do appreciate it.
Very efficient delivery schedule. Online payments effortless.
Local business, fast service, nice people when you call. even on the weekend when you don't work I was put in touch with your oncall service quickly.
Great service!!
I appreciated your willingness to give me a date and stick to it. Another company wouldn’t give me that at all
Excellent customer service
- The AMF IoT edge sensor that monitors amount of propane in the tanks.
- The budget monthly billing.
- Autopay.
- You’re nice when I call or email (customer experience)
- Pricing options to choose from.
Prompt Service
We called for service when we had no hot water. The technician who came to our house was extremely helpful. He quickly diagnosed the problem, arranged for propane delivery in less than 24 hours, let us know that it was not our fault, and worked with management to see that we were not charged for the service call. I spoke with Kathy on the phone after the propane delivery, and she arranged for me to pay the invoice now so that we would not have to reduce the prepaid balance on our pre-buy plan. It was excellent service when we needed it most!
Easy to deal with especially on line ordering and payment
Well you certainly showed up when I called, First name removed
Delivery always on time
A live person answers the phone. Great service!
Provides propane when we need it. Delivery personnel are careful of the gardens when delivering, which we really appreciate.
Good service
The driver was very careful with the delivery and our dogs