Member Testimonials
I am getting this survey for my 39 year old daughter with Down Syndrome. After a break she has returned with her mentor to use your facility. We are very happy that she has decided to return at least once a week to use your equipment.
Inviting, clean facility.
The Tuesday morning Syracuse Y running group and the updated treadmill machines.
Convenience - friendly and helpful staff
The staff and fitness instructors are wonderful!
The senior group classes are fenomenal, just what I needed
Decent locker rooms...nice variety of machines in main workout room...also make use of the stationary bikes in the auxiliary room
Just curious why they don’t sell day passes or something like that around the holidays . Many college kids looking to work out or guests home for the year as well that would be willing to buy a pass. With the students gone on break there is room for guests.
I enjoy the variety of equipment and the friendliness of the staff.
not sure, just do
Great faculty, great staff.
The Y and the staff are always awesome and don't get enough praise!
Convenience
Indoor track especially as a place to walk in the winter. Low impact classes. Enough parking is a big plus.
All the people there are very friendly
Great yoga classes!! So happy you are adding more yoga. Great staff, always helpful.
Friendly, variety of activities, clean, convenient!
Yoga!
Very comvenient
The workers are so friendly and nice to the kids. I love that they always set out activities for the kids, even first thing in the morning at 7am. It makes a big difference for making the kids feel comfortable, and gives them something to look forward to instead of dreading it.
• provides a great means of rejuvenation
• complete array of equipment
• glass panorama bringing outdoors in
• clean, safe
• espn on flatscreens
• shower / locker room facilities
• team athletes often working out
• decent music most of time (rap sneaks in
now and then 😎), but I’m old.
I really like the indoor track for walking especially in the winter. Gym equipment is not busy to use
It has all that I need in terms of equipment and class offerings and I like that it's never too busy.
I am enjoying the classes added to the morning schedule.
The woman’s locker room, as well as the group fitness room, are in need of a good cleaning. The same dust balls have been underneath the registers for weeks in the group fitness area. The woman’s locker room has had the same clothing in one of the shower stalls for weeks. The floor is dirty and the area smells of mold.
Easy access, easy parking, friendly staff, good spaces for workouts!
Outstanding leadership, extremely welcoming and that Abdul guy, talk about top notch service.
That Tiffany has added so many group exercise classes and they are all so popular and busy.
Clean..helpful and friendly staff.
I love going to the Southwest Y . Everyone is so welcoming, great classes, yoga and run club are awesome.

The variety of exercise classes, workout equipment, track availability & otherwise, not to mention the always friendly & helpful staff ~ make it enjoyable...all the way around🙂