Member Testimonials
Would like it to open past 8 pm. Annoying to close so early. Also more pool hours for kids.
Nicely designed and easy to use and friendly service
Programs for young and old, beautiful welcoming facilities, great aquatic center, friendly staff, sparkling clean, coffee and fireplace!
The Pool...and the lockers and locker room.. The cleanliness over all.
The coffee....yeah it's back!
The friendly staff.
Very nice place and friendly people
Very clean and abundance of equipment.
We love it. It's a beautiful facility. Each member of the family can find something to do, and we end in the lazy river. It's our family thing to do on a Friday evening.
Great classes for older adults especially restorative yoga! The facility is clean, well maintained and a comfortable place to walk, swim and exercise with friends. I love the YMCA in Baldwinsville!
The staff is very welcoming every time I go. Very clean and is kept up. Have a lot to offer with the programs.
Friendly staff to greet you
Clean facility
Friendly, clean environment. I really like the studio in which Yoga classes are held . Sue M is a top notch instructor. Class on Friday getting very full. Beautiful facility overall. Thank you
Great classes, beautiful facility and pleasant helpful staff. Always clean and lots to do there.
Polite, courteous, informative staff that makes everyone coming through the doors welcome like family.
It’s clean and the people are very friendly and helpful.
Cleanliness is a priority, staff is friendly and attentive, plenty.of exercise options.
Great facility ,classes and instructors
Everything! The instructors, who are so skilled, patient and motivating. The cleanliness, the fabulous friendly membership staff, the diversity of classes offered, the ease of check-in, etc.
I enjoy the welcoming smiles and hellos when I arrive and the overall friendliness of the staff! It starts my day off great!
Many options for exercise in the water and out of the water. Personal trainer available. Facility is clean in all areas. Staff is friendly. Nothing not to like about the Northwest YMCA.
None
Diversity of choices
We were immediately greeted by friendly people, the facility was calm and clean and there was a lot of room on the track.
Staff and openness of the facility design. Very inviting facility.
The amenities and variety of things to do. The space is beautiful and laid out very well.
Pleasant Family atmosphere.
Although today around 1330 two young men were entertaining themselves by throwing footballs and soccer balls from the field at the track railing as hard as they could startling the disabled and geriatric walkers. So rude.
Available equipment
The front staff are very courteous. I only attend the lazy River classes. Our instructor, Denise, is the best you’ve ever had. She is full of enthusiasm and loves what she’s doing. Denise is caring and makes the class fun. Just wish you would add another aerobic walking class on Fridays. It seems that the lazy River is under-utilized. I do not go to classes at night as I’m a senior and not comfortable driving at night. Maybe if you added another class on Fridays, our class sizes might be smaller and more manageable. I know you have open walking on Thursday morning but I prefer to have music and an instructor. It makes me work harder.
Quiet and not too crowded. I like the tread mills you have and ability to watch TV.
I love Northwest Family YMCA. It's bright and pleasant. The staff is friendly and helpful. Everything is very open with sufficient room to walk on the large track, use the equipment, and exercise. The virtual classes are great too. The pool area is amazing with a wading area for the kids and the Lazy River to work you a little extra when walking. This Y has something for all ages. It also has a program for Active Older Adults, as well as for those that aren't as active like Chair Yoga and water classes. It also offers Dance Classes, Ceramic Classes, Painting Classes and so much more. This is my favorite Y and I've been to several locations.

Open, airy and clean. The front desk staff is helpful and friendly. The pools and exercise equipment are well maintained. The cleaning staff is first rate. If you go, do your part to keep such a nice facility top notch, we're lucky to have it!