Member Testimonials
Clean
I use the childcare a lot- they are all really good with my daughter- I also like the track and my kids like the pools
I have a wonderful trainer to help me every week increasing my physical movement by machines. I always feel better when I leave. I find the employees welcoming and positive while making the NW Y a clean, pleasant place.
I love the classes and the competent instructors!
Facility is better than any other Y in area
Staff there is Very friendly
You're all pretty cool.
My husband and I do laps swimming. Since the pandemic-era registration system, we've been swimming alternately at all the of the Syracuse area pools (excluding downtown). NW is lovely and light, and the options available (lazy River, therapy pool, sauna) are enjoyable. It does get a bit too loud, especially if you don't happen to like the musical choice, since there's almost always some kind of music going. The locker rooms are well-maintained, generally. It's quite a trek, since we live much closer to Fayetteville, but it's worth it once in awhile.
I also hope to work in the ceramics studio at some point.
Friendly staff and an amazing coach….Mickey Piscitelli!!!
Love the pool-more activity pool hours would be great.
Loving the body combat and kickboxing classes-more classes would be great!
Pleasant staff
Cleanliness
Programs offered
I love that I never seem to have to wait for equipment. It’s clean and the staff has always been friendly. Prime-time workers have always been great with all of my kids. I love that I can bring my kids to the turf on a Saturday and let them run around. It’s a great place for families.
The sauna, the pools
The music program is fantastic!
I enjoy the facilities. The people that work there at WONDERFUL! I really enjoy the bookclub & crochet group meetings! Lastly, even if I don't use all that is offered at the Y, I do believe it is a wonderful place and I want to support it so others will have the opportunity to take advantage of everything you have. Thank you!!
I enjoy the water aerobics!
The facility is SUPER clean and everyone that works there is friendly and helpful. I really enjoy taking the group fitness classes. I have been taking classes led by Kristen Exner for several years now and she is a very motivating, caring and friendly.
I love the 4:30 time slot for group fitness classes. It's very convenient to my schedule.
Professional, clean, caring, helpful
The facility is bright and spacious, always clean and the employees are friendly and accommodating. Enjoy going there.
Still looks new. Availability of free classes. Track and big locker rooms.
You have something for everyone.
It is so close to my house, clean and new facility. Friendly staff.
Only negative is that I've noticed recently that the women's locker room isn't as clean as it normally used to be. Trash over flowing, sinks dirty, etc.
Kids love the activity pool
The Pool, and exercise room.
Ease of access and proximity to home
The Y has everything I need and more!
Yoga every day!
Friendly service
Great location
Friendly staff and clean facility
Great facility
I enjoy the aquatic programs
Quality equipment; cleanliness, open space, friendly staff

No matter the time of day when I visit, the staff greet me with a smile and a kind word.
In the rare moments when I need assistance, the staff are quick to address any issues.
The facilities are kept in great shape, this is the best branch around!