Member Testimonials
The group classes, the egym, and the friendly atmosphere.
It’s a family friendly place!
The facilities are clean , the staff is friendly . Nice selection of classes
Need to have more stretching equipment to promote flexibility.
Lots of equipment
Indoor track is great
Convenience - friendly and helpful staff
A great facility-wonderful staff-welcoming!
The members are super nice and staff are pretty good.
In,Ike the water aerobic classes. The only thing I dislike is their is no communication regarding what’s happening with classes and when they change when you have to register
It’s close by and free with my Silver Sneaker program
Friendly staff and wide selection of equipment and activities
Group fitness classes
Clean with many opportunities to exercise as well as programs. Staff is friendly and greets you with a smile.
Clean facilities well maintained
Everything
I like some of the classes, especially the Enhance Fitness class for people with arthritis, which I’m taking for the third time. It’s nice to meet different people and most are very friendly.
Laps swimming is my activity at Northwest. I appreciate the pool, the clean locker-shower rooms.
Clean, well maintained, friendly staff and up to date with programs and equipment.
Elena Gillis
Clean facilities and friendly staff
Great family pool and kids watch center with convenient hours. Large workout area. Always plenty of space.
The staff and members are friendly and whatever you engage in the atmosphere is warm and welcoming. One of the sessions I attend the members have become like a family and are very caring and if someone doesn’t show up there is real concern. We celebrate birthdays and holidays and have a great time.
Laurel at the front desk is awesome and always friendly
I love my yoga classes and aim for four days a week. Front desk is always friendly and welcoming. It’s great that you added weights to Elena’s class.
My concerns _ The parking situation right now is unacceptable. You need to stagger classes to address this problem.
One other thing. I requested some dance classes and gave James a copy of a Florida ymca dance classes offerings. The only dances that are now offered is tap and ballet. Not what I was hoping for.
The E Gym is phenomenal!!
The staff and fitness instructors are wonderful!
I like to play pickleball in SAC gym with my friends. It’s exercise with lots of social interaction. The hum could use a good sweeping now and then.
. Also, I got shown E gym, a few months back but had a fall and have been unable to try it, but finally feeling better.
The ladies bathroom is desperately in need of an update. Saturday the toilet paper holder was on the floor!
Where is the physical therapy office you had?
The people working on the main desk are very nice.
It has everything ! And MORE
We go there for kids’ swim lessons with Wes. He is a good teacher and responsible one who communicates in time if a lesson has to be canceled/rescheduled. The facility is clean and staff is friendly.

The Tuesday morning Syracuse Y running group and the updated treadmill machines.