Customer Testimonials
Having no bugs! Service has been for years. Joe is great. Had a new man come named Jason, received a postcard that they were coming on September 13th Saturday. This why we thought it was for the traps. Jason shows up and this is for the regular service. Outside and in. We were not prepared for the inside, since washing floors and cleaning. He did do the outside. Told us he would be back Friday for the inside. Once he got his schedule that day he would call. No call no show. We called the office and the woman said no if you do not have issues we do not do that. The reason for not giving a 10. We have two contract and we expect the same service we have received for years. Customer service in the office needs to be more polite .
Phil was friendly, courteous and professional when performing pest control at our home.
Professional, honest, reliable, great sense of humor.
Friendly, tells me what he is doing and why
So far service has been good tech person very polite and nice. We are new using Terminix
Easy to get appointment, quick service and very nice staff and techs.
Polite. Friendly. Answers questions. Let's me know if they will be late.
Phil is always on time or will call and notify us he running late. He is very personable.
Very professional
No bugs in the house!!!
The service and promptn
Good job!
Technicians are courteous, very professional and do serious, comprehensive termite dwelling/crawlspace inspections and also Terminix techs do a separate bait stations inspection that is very through. Each inspectron ends with a personal review of the inspection findings by the technician with the homeowner.
Excellent customer service.
Ryan is 100% Awesome. He really is the best of the best
They are very friendly, & set everything up as quickly as possible!! They discuss any concerns that I might have!!
You’re on schedule, you asked if I have any issues, and you’re polite and informative.
I was concerned for nothing! When I switched from a local company that went out of business, I was afraid a big company like Terminix would be mostly AI, recorded voices, no personal service. Instead I get the same person each time time to talk to and they are VERY easy to work with. Totally pleased. FIVE STARS!
I worked for Dixie Exterminating for 35 years. Terminix acquired Dixie Ext. in January 2025. I am now employed by Terminix and embracing the many changes learned as a CCS in the Rock Hill branch.
I too am a customer and have recommend Terminix to many friends and family members. The staff in office as well as the technicians are very knowledgeable and always take care of any problems that may arise.
Service is excellent but due to personal circumstances I need to cancel service effective today…September 22, 2025.
Thanks you for your service since purchasing Dixie Exterminating.
Your techs are well organized and professional
Prompt, friendly, and thorough.
Guarantee
Professionalism, accuracy, and reliability.
Excellent service!!
Service
The personnel are always friendly and helpful, answering any questions or concerns we may have.
Josh is always on time and does a good job.
You do a great job.
GREAT SERVICE
Eric Hughes is valued employee of yours. He is always friendly and helpful. He is very knowledgeable in your business and very thorough in his work ethic. It is always a pleasure to have him perform our treatments. Thank You for employing a fellow veteran.