Customer Testimonials
Employees are experienced, prompt, courteous, and helpful
Thorough coverage and our service representative…Ritchy (I think) is very thorough and a really nice person.
Professional, respectful and wise to come back until problem resolved.
MARK SMITH!! He is the absolute best.
Customer service persom was
Thorough inspections and courteous staff.
Good job and on time
Our technician, Doug, is excellent.
I don't have a problem with the technician who came out, but the office personnel needs attention. I got a bill out of nowhere for the Termite bond, so I called to schedule the inspection and was told that the bill was just a warning and I should call back the next month to schedule the inspection. Which didn't make any sense, but I waited and called back the next month and was then told that the inspection had been done two months before which I hadn't authorized, scheduled or any thing. they said it had been done at the time of my regular treatment appointment. So I informed them that I had nothing in writing saying the inspection had been done. They finally scheduled for someone to come out and do the inspection again. I still never received anything giving the results of the inspection, so I guess I have to just assume that they didn't find anything.
This is not about pest services. That is always 5 stars. I will never recommend Terminix constructions services. A few years back I paid 18K to have new Hardi plank put on my house. Once the painters came out, I learned it was totally installed wrong. There were cracks where three and four nails were punched into the exterior of the plank, several types of nails and screws were used, and it was not installed in overlapping fashion where screws and nails were not visible in the siding itself. It was never caulked which landed on me at my cost although it was in the contract, and it was a complete mess. I notified the local Terminix with pictures of the most terrible locations where the installers cracked the plank and did a really terrible job, but never got a response from them. They will never get a recommendation from me.
timely and friendly
The professionalism and knowledge
Very prompt when issued a time to be at the house. The service is very good and outstanding. Doug is the best.
You’re always very responsive as well as remind us when it’s time for the treatments. Brendan is awesome and very pleasant to work with.
Fast and friendly service!
Ed is awesome. Always on time. Sprays all the rooms and garage that need it. Comes back if we see bugs.
Great company/employees
Your staff is always helpful and friendly. Doug Pratt our technician is very thorough and informative.
Eddie is efficient, always on time and super friendly. Also patient with my questions. Thank you
Brenden is always friendly yet professional and takes care of anything that may come up between servicing.
Great service and friendly professional service people
Prompt, professional (Mark), and easy to schedule!
Doug does a good job.
Consistent, polite and keep our house pest free.
Friendly, courteous, and timely
Friendly, timely and courteous
I like everything about the services I receive from Terminix. Billy is friendly, always punctual and answers all questions that I may have.
Great service knowledgeable personal
Good service
Eddie is just the best guy that has serviced my account. He does the service correct the first time . He is always happy and friendly . He is great!