Member Testimonials
The staff, the facilities, the offerings
I LOVE 24-7. I use this always- even during normal hours. It is an environment I enjoy because it is much quieter and I don't like to work out in front of a bunch of people. lol
I love the staff - they ALWAYS greet us every-time we check in. This is so important. And they usually say goodbye too!
I love the options of lockers, the sauna and steam room.
Suggestions: If possible - in the women's rest room -PLEASE TURN DOWN the heat - it is so hot in there. When you shower, you sweat getting dressed. I have asked up front, and do commonly hear complaints from the women in this area. I know it may be difficult due to the pool, can they open the small windows with fans to let fresh cool air in. THIS WOULD BE SO WELCOMED!
Also, can you leave a remote to change channels in the 24-7 when after hours?
Will you consider bringing towels back - I would even pay a small fee to have fresh towels to shower, I always forget to bring one.
I LOVE "our" Y. I workout at least 5-6 days per week. I won't buy workout equipment at home because the environment is motivating. I have been on a consistent work out streak since January 2022. I have never felt better, and I look forward to hitting the gym. It is a great way to start a day or end your day. I see so many different people trying to get healthy, and it has kept me encouraged to continue with staying fit. Thank you for everything you do for our community!
Great job!
Kept very well
Maintenance is superb
Friendly, clean, well-equipped.
I have found the staff to be polite, friendly and helpful. The same goes for other members, everyone seems to accommodating and easygoing. Having a wide variety of workout options is great, in addition to the indoor track for year round use.
Friendly staff, clean environment, and a choice of activites
I like the facilities and their availability. I use the 24/7 weight room, the pool amd the track.
I only use the pool in water aerobics but I love it!
Great people...many workout machines...basketball court...great pool among many others.
Everything. I have been a member forever. I always talk up the Y and have for years.
I love the Bay City Y! My favorite is the 24 hour area. The only thing I would love to see changed is policing of the children on the treadmills/weight area. I don't want to see them get hurt.
Nice to see workers at front desk, they bring a smile, and Joe the custodian kind and patient, lazy river π, staff at pool awesome π, steam room open π, .etc........
Fitness classes.
I would like to see more times available.
5 pm is a great time for work/gym/dinner then time for family and hobbies.
Beautiful facility. Great atmosphere. Staff are so nice. Caroline Willard is a joy to work with. Could not be more pleased.
The variety of programs provided, the friendly atmosphere, and the experience itself.
Itβs clean, safe, and beautifully designed. The staff are friendly and helpful and the facility offers a diverse selection of programs and classes. I also appreciate what the Y does for the community.
I enjoy the friendly atmosphere of the facility
The Dow Bay Area Family YMCA is a beautiful facility that is extremely well maintained. The staff is very helpful and conscientious. There is something for everyone to do at our YMCA, and I highly recommend it to anyone.
Everything .
Love the Y and literally everything about it!
The Y provides good for the brain and body. The staff and members are enjoyable to be with.
People are so friendly and the facility is very clean.
The staff is great. I love all the programs offered and how they match up well with Kidzone. Without Kidzone, I would not be able to enjoy my membership at the Y. The pools and waterslide are very nice. I love that they offer classes outdoors too.
Thanks for everything you do for your members and the community!
The Y has a 24hr access which allows me the freedom to workout any hour of the day. It is a clean environment and very family friendly.
The facilities are clean and up-to-date. Plenty of space for everyone exercising.
The water.
The 24-7 room is the most absolute reason we have a membership.
We love the pool area and the hot tub. We also enjoy the gym/fitness area
The best part as a woman is the hot tub and the steam room. Those 2 amenities alone pay for themselves. The kids love the pool area, all around best YMCA

Clean attractive facility. Friendly staff. Ongoing improvements. Diverse clientele (ex. daycare, pickleball players, basketball players, workout crowd). Love our family Y!