Customer Testimonials
Mr. Smith supported Monarch in response to an audit where neither of us were here to be responsible for the concerns. The BSC has been very responsive to us throughout the year! Ms. Silverman and Ms. Roland are amazing!
The BSC has been great for my school.
Always responsive with outstanding customer service. Truly the best!
Excellent service.
Carol Howe, Erica Goss and your leadership staff (and you) are very hands-on, caring about our school and collaborative. The BSC…..in my opinion is a must so that we can focus on instruction and daily school operations and safety.
Thank you for the great support.
The monthly budget meetings are extremely helpful for me.
Very pleased with the access that I have to my budget specialist and internal accounts rep.
The team works tirelessly to serve schools. Thank you!
Knowledgeable and professional responses with creative ways to reach our school's goals.
Great communication - timely and effective. Entire team willing to work with school and provide guidance when needed. Will continue to use service and promote among my colleagues.
Ms. Letts and Ms. Silverman provide exceptional service to my school. They are professional and solution-oriented.
Customer service...
Mrs. Jackson is extremely knowledgeable and a complete professional!
Timely feedback, earnest effort to resolve concerns and provide solutions.
Mr Robert Gray is Awesome!
We love being part o the business center!
Kada is reliable, knowledgeable, resourceful, professional, helpful, patient, efficient, and an absolute pleasure to work with!
Shout out to Monique who walked around the whole building to locate the appropriate staff to load our p-card on time to ensure we could pay for our field trip.
I love the expertise and attention provided by this service. Takeisha is the absolute best.
The BSC has been a great resource for my school. Each representative I work with has been able to support me with any needs, questions or concerns that I have. Mr. Smith has also provided exceptional leadership of the department.
Staff are knowledgeable and supportive with our questions.
The team responds in a timely manner to our needs. Our Business Analyst is patient and is willing to answer questions and provide resources upon request.
Erika has been responsive and receptive - we appreciate that
The support, customer service, and response time from the BSC is nothing short of outstanding, and is the model of excellence that all departments at BCPS should aspire to.
Ms. Rose Yusuf is stellar, helpful, friendly, and a class act!
I have had a few concerns addressed rather quicky; some of which were not really concerns, but limited knowlege on my part. So, the learning I received was valuabe to my professional growth.
Their knowledge and scheduled weekly meetings.
It allows administrators to give attention to teaching and learning.
EXcellent service
The Business Support Center is reliable and support in helping me manage the school budget.

Erika is amazing- she follows up and is responsive
Zorimar is very helpful and efficient
Chandrika continues to need some reminders but when errors occur, Zorimar is quick to address