Customer Testimonials
Great customer service and detail
Walked in to buy a helmet for my daughter. The gentleman was very pleasant, knowledgeable, and helpful. When I am ready to buy a bicycle or any other equipment including snowblowers I will definitely be back.
Awesome customer service
fixed my bike very quickly.
Friendly
Not pushy
Good service
The service department is excellent & prompt.
Quick prompt, courteous service, very knowledgeable, and friendly
Great care and effort was made to resolve all the issues I had. The best options were shared before deciding on how to proceed.
Excellent customer experience.
staff is professional, competent and friendly
Everybody was so personal and professional. Truly a great experience. Thank you thank you.
Great customer service
Great. Store. Great. People
thanks for fixing so soon! fair prices
Work done promptly and professionally
Appreciate the timely response to my request
Awesome experience. Maxwell made it a super easy process. Gave him a budget, he stayed within it and made his best recommendation. Will definitely be back before it gets warm to get my fiancé a bicycle and will hopefully be working with Maxwell again.
Professional. Knowledgeable. Friendly. Dont try to ‘Upsell’ you at every chance. Actually sell what you might need. If they dont have. Order easily for you
Great customer service!
I went to Merrick Bicycles having little knowledge of the right questions to ask about the bike that was right for me. I had never actually purchased a new bicycle before. However, the professionalism of the staff could not have been more helpful. Because of their expertise I was able to make an informed purchase without any pressure or needless salesmanship. Highly recommended.
Staff is friendly, helpful and knowledgeable.
Awesome service and great inventory!
We had an incredible experience picking out a new bike for my son. The staff was extremely friendly and helpful, which made this such a easy process.
Promp and clean shop
Service was prompt and efficient.
Wonderful friendly service.
Kind, patient, friendly service. Thank you for your professionalism.
Everyone is friendly ad informative. They are always willing to take time and explain anything you need to know about bikes. The service they give feels personalized.
Quick in responding, excellent communications, fair price - and they picked up and delivered. Doesn't get any easier than this!