Customer Testimonials

Jordan provided great customer service in the service department.

Fair with warranty and friendly service

I love them and the prices

The guys that work the service desk help beyond what anyone could ask for they need a raise (especially will amd Jacob)

Great service. Mercy friendly and professional advisor. Advised onward what I needed any nothing more.

We've been customers of Don Franklin for years and love the service we get there.

Friendly customer service and respect for your concern and needs

Was a very good car buying experience. Not pushy good atmosphere.

Friendly

So far you have been honest and Dani is the most helpful salesman I have ever dealt with. Every one I talk with I tell them to be sure and ask for her. My only concerned is you no longer refinance and I am somewhat concerned about that.

Everybody is very friendly and helpful. Everything was explained to me before the service and how much it would cost. The waiting area is very clean and comfortable. I would recommend it.

The warranty and safety rating.

Love my Santa Fe and the service people are always friendly

Everything was started and finished on time at a reasonable price.

Everything

The warranty peace of mind the 0% rate helps too

Professional and great service provided

Everyone I interacted with throughout the process of purchasing my new vehicle was absolutely amazing! From the moment I arrived, I felt welcomed, respected, and taken care of. The entire experience was much easier and more enjoyable than I expected, and I truly appreciate everyone who helped make such an important purchase a great experience.

I especially want to recognize Sasha Stevenson, because she truly went above and beyond for me. She was incredibly helpful, patient, knowledgeable, and informative throughout the entire process. She took the time to explain everything to me in a way that was easy to understand and never made me feel rushed or pressured into making a decision. Anytime I had a question, she was more than willing to answer it and make sure I fully understood what I was being told.

One of the things I appreciated most was how thorough Sasha was. She made sure I knew what I was signing, explained the different parts of the purchasing process, and walked me through everything step by step. Buying a new car can be overwhelming, especially when there are so many things to go over, but she made the entire process feel simple and stress-free. I never felt like I was just another customer trying to get through the door. She genuinely cared about making sure I had a good experience and that I was comfortable with everything before moving forward.

Sasha also made sure that I had everything I needed before leaving. She took the time to check in with me, answer any last-minute questions, and make sure I was completely satisfied with my purchase. I really appreciated that extra level of attention because it showed me that she cared about my experience even after the paperwork was finished.

The purchasing process itself was very easy and smooth. Everyone was friendly, professional, and willing to help whenever I needed it. I never felt pressured, uncomfortable, or confused about what was happening. Everything was explained clearly, and the staff made what could have been a stressful process feel exciting and enjoyable.

I am extremely happy with my new vehicle and even happier with the experience I had purchasing it. I will definitely remember how well I was treated throughout the entire process. Sasha did an outstanding job, and I would absolutely recommend her to anyone looking to purchase a vehicle. She is the kind of salesperson who makes you feel comfortable, listened to, and confident in your purchase.

Overall, I could not have asked for a better experience. Thank you to everyone who helped me, and especially to Sasha Stevenson for going above and beyond, being so patient and informative, and making sure I had everything I needed. I truly appreciate all of the time and effort she put into helping me, and I would happily recommend her and the dealership to anyone looking for a new vehicle!

Ive been a fan of huyundai for years, but its the customer service from the staff in the sales all the way through to service.

Love my car! However wish older customers could be eligible for free oil change for life

I like the Hyundai vehicles !

Everyone is so nice and kind

I like that I got in and out in the same day but I didn’t like that I have to wait for parts to be put on. I feel like as a costumer It should be a priority to be took care of that day be able to take my vehicle home.

Sasha was very kind and understood what my wants were and helped me as far as planning on coming back in a month and trading in my car for one of your used Suv's that I can budget. I loved looking at your huge inventory, but I am a disabled Senior so I will be looking at your lower priced cars and that's OK with me. THANK YOU! ☺️

The way me and my wife was treated was great I’ve been to other dealers and they wouldn’t even take my info cause I’m a mechanic and I’m always looking that way but yall was more then happy to sit down with us and find out what we had and needed and even what was going on in life Josh was great thank you so much

I absolutely love my 2024 Kona N Line. Great performance and great comfort. Service is outstanding and everyone is so friendly.

The staff is and has been amazing to work with. Jordan is super knowledgeable and always extremely helpful.

Not answering your survey.

Fast, friendly, and professional service!

Everyone was super nice.