Don Franklin Somerset Hyundai
132 Turner Street
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 24, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service department works with us on servicing our vehicle. We live out of town, but have family in Somerset. Jordan has been awesome working with us to coordinate our service while visiting family.

Report a concern   October 24, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Courteous and quick.

Report a concern   October 23, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Don Franklin's service department is top notch. Quick scheduling and quick service.
They even recommend services to keep your vehicle in top notch shape

Report a concern   October 23, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They were helpful but at first they didn’t want to help after we talked and I told them I would bring both cars back and park them and be done well things change after that but I got screwed over when I brought this car I’ll not deal with with this company no more I’m done

Report a concern   October 23, 2026 — Rated 9 out of 10 by L.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like that they stand behind what they say,, they were very friendly. Everything is good, all except for one thing when I got my car back, my air conditioner was not working and still does not work. They said that they put free-on in it, the paper said it that I have anyways but my air conditioner doesn’t work now. That’s the only thing negative I can say about them. I didn’t tell them about it because I was just so thankful to God that they fixed the engine for no cost to me. It would be nice to have my air fixed because it worked when I took it there. But maybe they will maybe they won’t.

Report a concern   October 23, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everything

Report a concern   October 23, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very, very friendly staff! Excellent service department!

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendliness and willing to listen

Report a concern   October 21, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Staff was friendly and helpful.

Report a concern   October 21, 2026 — Rated 10 out of 10 by N.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Personal service trying to make things work the way we wanted awesome to work with Sasha

Report a concern   October 21, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

First 4 oil changes no charge

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Loved it

Report a concern   October 21, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always good service. Jacob is always so kind and efficient.

Report a concern   October 21, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very nice and treated us with respect one very nice salesman

Report a concern   October 21, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Have had Hyundais cars for years. Get good service. Love the new 2026 Tucson.
Btw - I did fill this out before. 😊

Report a concern   October 17, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is professional and friendly. Every time. In person and on the phone.

Report a concern   October 16, 2026 — Rated 10 out of 10 by T.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly and helpful employees

Report a concern   October 16, 2026 — Rated 10 out of 10 by L.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

We have owned two Hyundai vehicles. Both times we were very satisfied with the quality and features of the product, and most of all the warranty. We cannot say enough about the customer service.

Report a concern   October 15, 2026 — Rated 10 out of 10 by M.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very professional.

Report a concern   October 15, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Love the feel and features for the price

Report a concern   October 14, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Basic services are fast and reasonable priced. Friendly people and a decent place to wait for your vehicle. It’s really nice to book an appointment only whenever it’s convenient to you to do so.

Report a concern   October 14, 2026 — Rated 10 out of 10 by S.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love how Sasha made me feel and got me into the vehicle that suits me best. I love how the people are nice and so very helpful.

Report a concern   October 10, 2026 — Rated 9 out of 10 by J.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Easy to schedule appts

Report a concern   October 10, 2026 — Rated 9 out of 10 by C.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service department is friendly and fast.

Report a concern   October 10, 2026 — Rated 10 out of 10 by E.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

good truck

Report a concern   October 10, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly and quick.

Report a concern   October 2, 2026 — Rated 10 out of 10 by C.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and no hassle

Report a concern   October 2, 2026 — Rated 10 out of 10 by K.Q. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Brandon Hutton is great!!!

Report a concern   October 1, 2026 — Rated 9 out of 10 by G.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good vehicles sales and Services for less.

Report a concern   October 1, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything


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