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Customer Testimonials
They help me chose the correct bike and then set up a fitting so the bike was very comfortable
I am not that familiar with bike terminology but they were very patient and explained things to me
Thank you
Service was quick.
Quality products and exceptional service. SJBC carries a fantastic selection of bikes, the best service dept. in SW Michigan, and they also happen to be great people. The best of the best when it comes to a LBS.
Great products and customer service. I always enjoy visiting the shop. Would recommend to anyone looking for a reliable local bike shop with fair rates and quality service.
Great staff. Very helpful and knowledgeable
Thank you very much for evaluating the condition of the bicycle and letting us know what should happen to it. Your prompt service was masterful. Blessings on you throughout 2026.
convenient hometown location and friendly knowledgeable service folks
Exemplary in every area:
Talented , skilled , pride in quality of work and service ; friendly. Value ,
Chris and Devon always make me feel welcomed As soon as I enter the store they greet me by my name. That means a lot to me they make it personal They always take the time to answer any questions I might have. We are so fortunate to have a bike shop in our small community Especially one that makes you feel part of their family
I purchased a bike as a Christmas present. Devin was extremely knowledgeable, kind and helpful.
Service department you’re a mechanic really knows what he’s doing, and I feel very confident in his skills
Great service. Quality work.
Great, friendly service! Very professional and willing to help answer any questions you may have. Very knowledgeable as well.
Excellent service and competitive prices.
Always have what I am looking for and the service is great.
Expert knowledge about products and great service.
Devin’s facial hair and how he looks at me when I walk in the door
Very helpful and Accommodating
Excellent selection of bikes and accessories. Service dept is top notch.
Knowledgable staff. Great Customer Service. Good selection.
Service definitely meets my needs
When I was selecting a bike for my daughter, the staff was so helpful and knowledgeable on what size would be best for her. They have an excellent selection. Would highly recommend this place!
Professional, personalized service.
EVERYTHING! -Great customer experience! -Buy here and be happy!
The customer service and friendly atmosphere was refreshing!
It didn’t hurt that they had about 300 new bikes to from—including Cervelo and Trek!
The owner is a former pro racer and has plenty of knowledge!
I highly recommend stopping by if you’re in the area!
Great customer service and a great selection of bikes, components, and accessories. Service department is top notch.
Prompt, professional, and proper
Friendly and top service
Friendly, knowledgeable service. presented lots of options, Made me part of the process, solicited and valued my in-put.
Excellent personal advice and assistance with purchase.