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Customer Testimonials
I was very happy with my bike repair
Excellent customer service from bike mechanic. He went above and beyond to repair my Cannondale bike.
Great shop and super friendly, knowledgeable team.
Individual service
Subject matter expertise
Chris and Devin always take care of us. Great trek store. We go there for all our trek accessories.
Trek bikes make my butt strong and riding with Chris G gets my blood pumping HARD
Above and beyond
The service and team are fantastic. They did a great job on my bike and were very informative and helpful!
Good quality products/parts and fantastic personalized service
Quality products. Services are why I keep coming back.
Great selection of bikes in stock. Very helpful, no pressure sales. Stop in for sure!
Respectful and friendly interface with customers. The store was clean and well arranged. nI appreciated the professional demeanor of Devin while we talked about my bike and riding in the area.
Knowledge
Professionalism
very friendly
The customer service and attention to detail top-notch truly hard to find in this day and age
Great individualized customer service
Friendly, exceptional customer service and help. Diagnosed the issue quickly, then was able to fix very quickly. Very thankful for the help! Would 100% recommend to anyone!
You always are able to fix any problem in a timely manner. I can count on this shop to fix my bike and give me advice.
Staff is knowledgeable and willing to pass on that knowledge when you attempt to do it yourself.
Chris and Devin are both great to work with and extremely knowledgeable about everything concerning the Trek line of products. Very fast and friendly service!! Both go the extra mile to make sure you are completely happy with you visit. Would HIGHLY recommend this great shop
The quality of the products you carry are unsurpassed and I have never been disappointed with Devin's work when he services my bike.
SJBC usually has the gear I'm looking for. And if not, Chris is quick to offer ordering it for me. The staff is friendly and knowledgeable.
Very helpful and friendly
Great service! They quickly identified my bike's issue and were able to repair it and get me back on the trails. I also appreciated the great communication throughout the process.
Great selection , knowledgeable staff
They did a great job of replacing my spike and truing the rear wheel and got me back on the trails in no time. Thank you! Better under new ownership. Great job!
The smooth ride and comfort of the trek bike.
Quality bicycles and Quality staff
The owner Chris and his staff are extremely knowledgeable regarding not just the products that they sell but about the actual art of cycling. This helped us to make a very informed decision regarding the very best fit for our new bikes and how we intend to use them. That was only the beginning! Their follow-up service is second to none and every time we had a question or need for a mechanical tweak here and there, they were ready and on the spot! Great company and great people...10 Stars all the way!

Customer service is amazing