Customer Testimonials

Great customer service, quick to repair.

Very personal, know the owner, easy to reach and ask questions. Great bikes and great service.

Great product… But the customer service after the sale is what will bring me back. Great experience all around.

Devon is always ready to help and very knowledgeable resolving my bike issues. Service is always first rate.

Great service and selection.

How upfront and honest you are about prices and what needs to be done or what can wait as far as repairs.

The team members at St Joe Bike Shop are so uniquely helpful and knowledgeable; from sales of a new bike, helmets, shoes and equipment to service, repairs and advice. It's your local shop that is friendly when you walk in or call.

Friendly, knowledgeable, and excellent service

It’s always a comfortable and friendly environment, even for a novice cyclist like myself

Good workout.
Gets you from point A to B in an environmentally friendly way.
Save money on gas.
Budget friendly

Clean, well stocked store, friendly and helpful staff. Good mechanical support.

The team in St. Joseph is top notch. Very impressive with their professionalism.

I was able to find bike model and features that met my needs. Sales and service associates very helpful with product knowledge to lead me to the right choice.

Very good service

Competent, thorough, and speedy!

Everything

Knowledgable service techs explained my gear issue in a manner I understood. They work on older bikes and adapted new parts to old bikes.

Knowledgeable, helpful, and good work done!

No pressure, just want to help people get on bikes kind of experience. From my experience I would highly recommend.

We were extremely impressed with the service we received. We were not pressured into purchasing anything, but were presented with all our options. We are very pleased with our new bikes and all the accessories we purchased.

Chris is very knowledgeable and easy to work with. Their service is top notch, and I’ll keep coming back!

I'm not sure what the best part about St Joseph Bicycle Company is.
Their customer service & support is 5 stars, the quality & selection of their products is 5 stars, their pricing is 5 stars, their product knowledge is 5 stars, repairs are done promptly and at a reasonable price plus they are a locally owned business which is also worth 5 stars in my opinion.

My husband and I are lifelong bicycle enthusiasts. We love to ride the trails however, as we age, we decided to investigate the Trek Verve +1 E-bike. We went to St. Joseph Bicycle Company and were warmly greeted by owner, Chris Gola. We test drove the bikes and made the decision to purchase 2 E-bikes plus Thule carrier.
Chris went above and beyond to provide instructions and self demonstrations to ensure we were comfortable with the bikes and carrier. The customer experience was exceptional. Chris is such a wonderful business asset to St. Joseph who takes outstanding care of his customers and the community.
Thank you Chris and your crew for making our ride a "little" easier! We love our bikes!

Super quick, ordered what I needed when it wasn’t in store. Had it put together and ready to go in a few days.

Super helpful and answered all my questions and the bike ride like a dream! thanks!

Service is great

Friendly, knowledgeable sales and service personnel.
Large selection of bicycle related products.

Friendly helpful staff

Great products/greater service!

Really good inventory and helpful sales and service staff.