Customer Testimonials
All the reps I've ever dealt with are helpful, happy, and knowledgeable about their product. Turn around times are great . I also really appreciate being able to use the catalogue online to figure out what material is needed and to see all the options, even if I always call in my orders directly.
Great people to work with
Sales staff are great
Have what I need in stock, quick turn around times & very helpful and knowledgeable staff
Mike
Excellent service!
Good variety of productids in stock. Staff is always friendly and knowledgeable. Usually ships same day.
can get small qty`s that the big steel company`s don`t offer
Good prompt service. I needed parts they didn’t stock and they found them and brought them in within a week
Staff was friendly and professional
The metal I ordered was cut and ready for pickup soon after I ordered
quick response on pricing and delivery.
Always have a good range of materials in stock and always provide timely service for cut materials
Excellent Service
Good supply, knowledgeable staff
Richmond Metal Supermarket and, more specifically, Brandon, never lets me down. I get good advice and good service. I'm usually able to get what I need the same day as I order it. That reliability keeps my shop producing.
Colin Farrell
Cube Millwork
First time buyer here...just a hobbyist. I ordered a block of brass to pick up locally in Calgary. I quickly received an email that the Calgary store was out of stock of what I had ordered and they shipped it from another location to my home, free of charge. Very good experience.
you have an outstanding variety of metals and stock dimensions.
most of what i make requires small amounts of tubing, pipe or flat stock.
you provide access to the products needed by small fabricators like
myself in the smallest quantities.
the wholesalers i deal with only supply larger quantities which you have
in your inventory. when i buy from you i know the cost per pound is
much higher, but i dont have to carry this in my inventory when i use
such small amounts . when i am asked to fabricate for clients, i use
your costs to me as my material budget.
i refer a lot of others to you with much satisfaction from them .
your staff is also very helpful as well.
accessability
You are a very responsive and polite company.
Price for 1144 steel has become more competitive with us suppliers
Quick phone contact. Friendly knowledgeable help over the phone. Quick turn around time on orders. Prices are very reasonable. And your shop is spic and span.
Prompt responses to quote requests, reliable delivery.
Always fast and friendly service.
Accu-Cut Laser Inc.
Friendly, fast, convenient, easy.
Staff is super friendly and helpful, the shop is always going out of their way to get rush jobs done when we need them.
Fast and Friendly
Local stock usually, and quick acess if not local. And, accurate cutting services.
Very friendly and helpful just a good overall experience.
Service is quick and online ordering is straight forward. Best is that i can get whatever quantity i need even single small pieces.
always prompt, good service. Good products
Great customer service. Prompt delivery.