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Customer Testimonials
Mike was very helpful even though I wasn't sure what I needed!
Had what I needed for my job very fast and friendly service
Helpful staff that helps you find what you need
Got what I needed quickly and without problems. Lady on the phone was very helpful.
Still waiting on my email receipt though for product.
Your professional staff
Staff is extremely helpful and friendly
Great people! Steering me to cut rack to save a few bucks on my steel purchase. People at counter were super nice and helpful!
I called for custom embeds which they fabricated within 24 hours Very grateful Price was also a pleasant surprise Thanks yall!
quality and service
Had exactly what I needed. Service is outstanding.
Convenient, fair pricing, and outstanding customer service.
Good selection of materials and able to do some custom fabrication .
Great customer service with Garrett.
I love the fact that you can walk in off the street and they sell to the public. Great selection for any project you might have
Highly recommend! Tom Purrazzo (Operations Manager) is a true professional and was instrumental in getting my order handled perfectly. The communication was excellent with very fast email responses. Everything was precise, accurate, and the production and delivery were very quick. It’s rare to find this level of follow-up these days!
10/10 experience! A huge thank you to Tom Purrazzo, the Operations Manager, who made it all happen
Very friendly and professional, helped me customize some material and made it identical to what I had on hand.
the people are so friendly and helpful.
I have been happy with the aluminum products that are carried, as well as the price, and that I can have them cut to length.
I bought a piece of tread plate for a small job. A couple of tries at cutting it was not going well at home. I called them back and asked if I could have it re cut to a smaller size, as I had bought it bigger than I needed and they said yes. They did it and when I went to pay for it they said it was on the house - that’s good business and I’ll be a returning customer for sure. Good honest business to deal with - 5 stars
Metal Supermarkets Charleston handles large and small jobs with equal attention to providing a first class and quick result. The staff are knowledgeable and efficient and it is a pleasure to do business with them. A custom design stainless steel trim piece for an extraction fan vent hood was manufactured quickly, and to fine tolerances. Strongly recommended for any metalwork business.
Top notch 👌
Selection and services.
I was only ordering a small amount of steel for my hobby lathe and Daniel was very friendly and helpful. The only downside was selection for what I was looking for was somewhat limited, but I ordered in person, not on line. I’m sure if I had ordered ahead of time, they could have gotten other stock in.
Being able to order in custom sizing and quickly really makes all the difference for me.
Great service and products
Very friendly and treat you like family. Worked with my budget and was very accommodating.
All of It. We see something in you guys that’s pretty special. Kyle(or Lyle as I can’t remember as I’m burnt) is the epitome of good customer service. Guy is a legend.
This was my first time purchasing through metal supermarkets, I am extremely impressed! I had a response time within a couple business hours, and the small amount of back and forth to get my questions answered was friendly and efficient. I was able to place an order quickly and my beams were ready faster than expected. The pickup was also very efficient and they helped me load my beams into my truck. My first time purchasing and I will definitely be back!
Its the place I get all my metals that I use at work. The price is fair and the staff is professional and knowledgeable.

Variety, saw-to-length, fast, reasonable price, nice salespersons