Customer Testimonials
On time and efficient service.
Service
Very efficient. No hassle
Always checks tanks and we never run low or out.
The gentleman that has delivered to us since we have lived here is very personable, friendly and helpful
always a good and positive response with all of my interactions with your company
On time, reliable, personal service. Thanks!
Everyone is so very nice!
Excellent service and honesty
Prompt delivery and monitor my tank levels
Over our 5 years we have never had a problem with VP.
Good management quick professional service at competitive price. When calling in the person on the line is always courteous.
Our tank is filled quickly, quietly and regularly.
Customer service and timeliness of delivery
We have been a customer for over 14 years and I have never even thought of changing companies. Everyone at Virginia Propane is friendly and kind and helpful. They are always on time when we schedule a propane delivery and their prices are always fair.
Great customer service, the guy who delivered our propane was very nice.
We appreciated that the delivery driver for our tank refill took the brief time to relight the pilot flame in our logs. It is a great assistance to older folks.
Last year I went through a horrible experience with another Propane company. I called Virginia Propane and the difference is night and day. They have been honest, polite, efficient. . . .I am so thankful to make the change! Thank you!! DK, Ashland VA
I like your Richmond employees! Always kind and helpful both on the phone and in person
Staff and propane delivery person have great customer service skills. Keep up the great work!!
When we call for service, we always get someone out here within days.
You arrive when you say you will and the invoice is left right where you say it will be.
Came out quickly after my call. Will recommend them to friends and neighbors.
Thanks for your service.
Easy to order and delivered quickly!
We've enjoyed doing business with you (despite the hike in propane costs, which is obviously not your fault). Your employees are always pleasant. Paying the bill is so easy online. Looking forward to the day the prices drop back to where they should be. People can't live with these continuing price hikes in all products.
We are satisfied customers!
Products are great, services needs a little attention.
1. When you tell a customer that I will reach back out to you and that never happens.
2. Change date for installation an never inform customer.
3. The team that delivered the tanks an ran the lines were professional in their work, so was the driver that delivered the propane.
Service is very good.
Service oriented staff.
Great customer service.
Customer service is excellent at all levels.