Customer Testimonials
Filled my propane tank within two days, which was very much appreciated with winter weather coming soon.
Very quick response.
We are getting a huge winter storm and this company showed up within 24 hrs of my call to fill my tank. The fella that delivered was so nice and courteous ,away from his family to keep people warm. Great company to deal with.
You exceeded my expectations by delivering prior to the winter storm coming this weekend. I now have backup heating via my gas fireplace if we lose electrical power. Greatly appreciated.
Fast delivery courteous staff.
I like the product . I have been with Virginia Propane many years. When I called to fill my tanks or top them off the propane was delivered within 2 to 3 days. Also I was left a slip showing how much propane was delivered. This time it took 18 days to get propane and nothing left to tell you how much propane you delivered.
At one time you got the village the propane was delivered.
When I called to get my tanks filled I don’t need you telling me when I will get my propane based on what you think. The service was much better before the name change to Superior Plus Propane.
Very good service.
Customer services have always been good.
Prompt servicing when needed.
Not sure the name of the delivery person.He was upbeat and nice to talk with.Super attitude in 20 degrees.
If you can look up his name , let him know the Hatfields appreciate him
Always here before I run out of propane
Reasonable price
Very nice driver#Phone number removed.
All Good
In the past, prior to Superior's emails, I liked the timely gas deliveries and the friendly service. My wife and I no longer have children at home as we are almost 80 years old and only use the gas fireplace when the temperature is chilly. The implication that we are using your gas tank for anything other than heating the family room was both surprising and offensive,
I assume the recent communications with Superior came from Boston rather than Ashland. I would NOT recommend Superior to ANYONE.
Good service once you get through to someone. Had trouble trying to use online ordering and no luck getting through using the phone number given. Fortunately, I had an old number and used it to get through and got prompt service.
Seamless service.Friendly knowledgeable staff.
Thanks
Tank levels are monitored and deliveries are on time ! Associates are helpful and professional .
Delivery in the nick of time. Very friendly delivery man.
Ease of ordering refill.
We get notified by email of tank rental, can pay online. Although we use fireplace as supplement heat when very cold,or if power out, not like some friends that use it for more heat source, they come out for refill automatically, based on our yearly consumption, we assume.. The drivers are courteous going in and out of fence to backyard. Although pricing has gone up last couple years, it is in line with others and convenient for refills.
Good service, but the driver didn't leave me any paperwork. So if you can mail me a bill.
Virginia Propane is a good company to buy propane from. They keep a good close watch and have always brought my propane before I run too low. Ive been very happy for the years they have taken good care of me.
Good communication
Hardly knew he was outside filling the Tank
good service
I completely ran out of propane even though I was on automatic refill, but you were quick to get fuel to me and we also found that there was a slight leak. A technician was sent and worked for several hours and found out one of the regulators was leaking. He replaced the regulator and we're back to normal.
I will keep a closer eye on the tank levels in the future.
Great service and friendly staff.
they are normally Spider-Man with their service
Reliable, courteous service.
Scott the technician that came out on a Sunday was so knowledgeable and efficient! I was impressed how hard he worked to get my heat going.
I was out of heat for 14 days and Scott went the extra mile to make sure he found the problem and fixed it before leaving.
Very prompt services, bills are easy to understand with no hidden fees. Great customer service.