Customer Testimonials
Dependable! I have never run out of gas. When I have called to check on a delivery the associate is patient and polite.
Never had a problem running out, especially pre-paying it in the summer.
Service was clean and friendly
Respectful of property
responsive
not sure
The response time and someone always answers the phone politely
Professional and friendly
Very easy to order and have propane delivered
Fast friendly service
Easy to use. Clear instructions on how things work.
clean
Good service
great customer service agents
Great customer service. Dave was very nice !!
All employees are friendly, respectful and knowledgeable. When they quote a time of delivery it's usually faster than expected.
timely and affordable
Propane
Tony was super helpful and made sure my fireplace started after turning my gas back on.
Thanks for the
Timely response and delivery
Name removed Ashland Virginia
I love the convenience of your auto refill. Have never run out of propane since program was started.
Gentleman deliver was a great help.
Fast eficient
I like that I called Monday and you delivered the next day because I was very low on propane 10% .
Service is good!
Called and got service, after the storm, so ready for the next one!
1. Able to check propane level
2. Notifications when propane will be delivered
Delivery was very fast and the delivery man was most pleasant. It was very hard to get anyone to answer the phone. Took me 5 days to place my order. Once I got the lady on the phone she was great. I used almost all of my propane in a month which was very unusual for me. Because of the ice I could not check the gauge on my tank. Had to wait until someone could get to it on the slippery ice. Thank you for the rapid delivery.
I notified you I needed propane and you were there the next morning.
Our delivery person is very congenial and helpful. Prepay plan is convenient.
Virginia Propane remotely monitors my tank and schedules a delivery when it gets below about 30 percent. The delivery drivers are efficient and respectful of my property. I have used Virginia Propane since purchasing this home six years ago and have never had any issue or complaint.