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Patient Testimonials
always most professional & courteous
Staff is professional and engaging. Dr. Krenzer and Cathy are candid and good communicators.There is a distance between patient and health care customer and another distance between customer and consumer. Jacksonville health care is someplace between patient and customer. Baymeadows seems to be working at getting closer to customer.
Efficient, friendly, always readily available to answer questions and provide assistance.
Excellent!!!
Dr Browning is the only reason I use your office.
I love coming here. My dr is the best!
We love Dr. Browning!
Staff is very good.
Dr Browning and Staff
Dr Krenzer is compassionate and listens to concerns of his patients.
Clean
Personnel
Its close
On time and friendly
Outstanding staff always willing to assist. However last few times i have been in it appears the IT infrastructure isn’t up to the task to supporting their great work
With the system down I was unable to leave with any paperwork to complete my lab work. The staff was very apologetic but you could tell they were frustrated and that this is very common problem
It’s conveniently located.
The staff is very friendly,effecient, and helpful.
The office is comfortable and always clean.
I love my doctor Krenzer. He spends time with me, explains everything, makes me feel cared for and not just another patient to get in and out.
I do miss having the lab there. That was a big convince.
Always able to get an appointment and staff is thorough and friendly
Dr. Krenzer and Cathy are always very friendly and explain both diagnoses and treatment options very thoroughly. They also have a history of diagnosing my health issues accurately and prescribing effective treatments, especially for simple options I can implement at home to keep problems from recurring.
You're wait time is Very short. All your help is friendly.
The services provided! The office staff is very personal and friendly! I love Regina Nolting and have been with her for 13 years!
Dr Krenzer. He answers all my questions in a clear easy to understand manner.
Staff is well trained and my time is not wasted.
All ways friendly, very little wait time.
The office staff are all friendly and polite, the wait time is short and Dr. LaCroix is very thorough and willing to spend time with the patients.
Dr. Krenzer is one of the best Doctors I've been to.
The staff is very attentive and professional. Dr. Browning is an excellent doctor. Trust him with all my medical needs.
My doctor Krenzer is the best doctor in Jacksonville
Quality of care
Very good bed side manners
Very friendly
I’ve been a patient of Dr. Browning for many years and always look forward to my visits with him. He is a rare find these days as he actually takes time with his patients and listens to what they have to say. His office staff while many have changed over the years are still friendly and helpful.

I love the staff. Everyone from the receptionist to the nurses and doctors are very friendly.