Customer Testimonials
Darn, I should know her name, but the same kind lady answers the phone. She is so professional, but also very kind.
The customer service people were good to work with on setting up an appointment for cleaning the furnace and setting up a budget program.
The tank level monitor for the propane tank is the BEST.
It eliminates the possibility of running out!!!!
Our heat was not working and within two hours someone was at our house to repair what needed to be fixed. He also found another issue while he was there that he also corrected for us!
Very happy for the service, we get, and I like locking in my price in the summer. To know what I need to budget out to keep the heat going. I like the wireless monitor they use to keep track of how much propane we have left.
great price
It was very easy to get set up and i also got a great price very happy with your services.
great service
You answer the phone when I call
I like the fact I can lock in a price each year for propane.
Auto pay
Reliable delivery
Local person to contact(Burnham)
Customer service
"fill the propane tank, do not like that they wait so long to fill and prices are high. need to fill quicker"
"so far so good, new customer"
very efficient and kind at the local office.
Courtesy from all staff— office to delivery, convenient payment. Aware of needs to keep tanks full on a regular basis. Thank you
Whenever I call for service they dot their best to attend to to the dilemma at hand. I feel they do their best to meet the customer's needs.
Friendly, professional people - on phone from your office or at my house on your truck. Good products at a fair price. Your people make the difference.
Decent pricing and on time delivery.
"Customer said whenever she needed fuel, they were always prompt."
"Customer said he has been a customer for many years, but the service is good. Even though he is not a big user, he is treated well."
Customer said the driver was very thorough and checked for leaks when setting up his tanks.
You monitor my service so that a “ propane know nothing “ like me can be assured I’ll have the heat, etc., that my family needs. Additionally, if I have a question or concern your extremely competent, professional & courteous employees & Managers like Mike, Service Manager in Watertown, NY, who recently “ listened “ to my problem & worked with me on it, substantiates my loyalty to Griffith! Thank you for folks like Mike & Cindy in Billing & Credit & the folks who respond after hours when you need them ( all the very nice & curteous customer service folks). Y’all are the best! Thanks, Melbourne Joseph
I like that Griffith is very responsive to inquiries. My service hasn’t begun yet, so I am not able to comment beyond this.
service is grate price not so good
Timely. Good price. Takes care of me while absent.
I am very satisfied that I call and within two days, usually one day, I get a delivery. Paying the bill is easy as well with the customer service always friendly and easy to access.
Respectful to customer enpvenmwhen the customer owes money for prior delivery.
Great customer service and staff is always very helpful.
"good customer service, no issues"