Customer Testimonials
Very personalized; always willing to work with you. We needed a new furnace last year in the worst moment in Winter but were not economically prepared to take that on and you supported us perfectly in that moment with a great, affordable payment plan. We stayed warm - thank you!
Prompt service, friendly, helpful staff
Reliability
Both the office staff and the deliver people are kind and helpful. We have been with Griffith for some time even though local competition has been tough.
Thank you for taking care of us.
Joe and Kathy Eberle
Great price and prompt service.
Invoice being email, monitors system and friendly delivery guys
This is our initial propane and tank delivery with Griffith. We are extremely satisfied with the service. The office staff were very nice. The propane and tank were delivered when we were told it would be. Nice job!
When I have had to deal with anyone (office or over the phone), they have always been very helpful and friendly.
Friendly staff and service
02-13-19-PCM-Talked to First name removed gave survey a 10 for dependability but did not want to give e-mail address-
"02-13-19-PCM-Talked to wife gave survey a 10 good customer service, rates are competitive and nice people to deal with no e-mail address given-"
02-13-19-PCM-Talked to First name removed gave survey a 10 has no issues and no e-mail given-
Great and reliable srvixe
Timely response
02-07-19-PCM-Talked to Sam gave survey a 9 had a problem when new tank got installed quickly resolved and e-mail provided-
02-06-19-PCM-talked to First name removed gave survey a 9 for good service and e-mail address given-
Great customer service. Offers for discounts and budget payments.
Prompt and efficient service!
Trust me enough to deliver gas on credit, no need to call for refill.
Watertown office staff is great. I have been a Griffith's customer over 20 years. I have no desire at all to change providers.
Fast! The service was required on a holiday weekend and in the middle of the night. Thank you!!
Service is prompt, efficient, and very professional. Very satisfied with all interactions with Griffin and services provided
The service tech and installation gentlemen was extremely professional and courteous during his time here. Tonya, was answering emails after 6 pm, I'm sure she was done work. She was very helpful. Eric First name removed, was very helpful and understanding of the situation and why I wanted to make the change. Lastly, Ron Vogt, a part time delivery guy, is your best salesman..
I would recommend you for your services however I do not like or appreciate getting emails from you it is not pertaining to anything I get way more emails for business than I need I don't need people bothering me when I don't ask them for information please keep that in mind and remove me from your mailing list only send me information pertinent to my account
Everyone at the Watertown office is very accommodating and pleasant
Polite ,courteous ,professional and easy to communicate with .. never leave you without an answer and in this day and age have stand out customer services ..
No issues.
Griffith has been good to me. They continue to give me competitive pricing. No complaints.
"Easy to deal with, likes the online account."
Always on time. Installation services good. Great to work with

Fill up done without client having to keep checking to see if running out...staff friendliness...easy to read billing statement...overall carry of customer needs...