Customer Testimonials
When needing service due to furnace not working, superior has always arrived that day.
I like that we can go online anytime and place our order. Then i can pay our bill too.
the service is great,all the employees go out of their way to help you
Great service from you for a low level user of propane like myself. Thank you, First name removed
Prompt and courteous service
Reasonable prices
Kyle E. Barton
New Century Electric, Inc.
Thousand Islands Electric Supply, LLC
Although I’m a loyal customer of Griffith Energy and think you have a great staff in Watertown, NY, I hate doing ratings and request that you do not ever ask me to do one again! If I’m ever dissatisfied, you can rest assured you’ll hear from me loud and clear!
I call and you deliver the next day almost always
08-19-19-PCM-Talked to husband gave survey a 10 because the service man was very helpful and times that he has called people have very helpful-
Always there for us!!!
Very professional and knowledgeable. Responsive to the customer. Yearly service plans are good value. I use them exclusively for services they can provide - oil tanks, electric hot water heaters, oil burner service.
Friendly and helpful.
Good service.
08-13-19-PCM-Talked to First name removed gave survey a 10 because they checked everything out and guy was very friendly-
Timely delivery. Watertown Office always answers the phone on the first ring. They provide a level of service you don't see much anymore.
Service was "spot on." Thank you.
I still need to have a tank removed. Please do this as the neighbors are beginning to complain!!
"No issues, new customer off to a great start."
"07-01-19_PCM-Talked to Effrain Garcia survey a 10 because he has been a customer for a decade and reliability, creditability and service are great-"
Very pleasant. The Techs are very nice and services are on time
Drivers and office staff are very friendly, helpful and knowledgeable.
I like the ability to talk to a person, when I call. I like the products ,our hot water heater has been excellent.
The technician was competent, efficient, and friendly. Good omens for a new customer.
So far been good to word and not alot of confusion. Just started but very pleased so far
I called in the morning and he was there to partially fill the tank in the early afternoon!
The Service Man was courteous, efficient and diligent when testing my service
Thanks for putting me on budget huge help!!
Fair price and service employees were great..
Love their customer service. The delivery guy is fantastic and does a wonderful job, he is also friendly. Their associates on the phone, in PA I think, are super friendly and helpful.
Very professional and friendly.
Excellent customer service and speedy service

Prompt service