Customer Testimonials
Like the customer service and never have to call in for fuel
Friendly and professional
09-30-19-PCM-Talked to Kimberly gave survey a 10 because her son used Griffith Energy and he said service people were great when they came out-
Service is done promptly after I call
Didn’t take very to change gas’s to new generator
Great service
Griffith Energy tries to provide professional service and human contact along with competitive pricing and good products. They are quite personable in phone contact and display a genuine effort to be helpful to the customer. Obviously, when an entity opens itself up to the dynamics of personal relationships-products-service, there will be glitches to overcome; that's just the nature of life itself. With that in mind a perfect score of 10 out of 10 is virtually impossible, however realizing that is true, the very next best thing is a 9 - which is about as good as it gets. To Griffith Energy: Keep doing what you are doing (9) and continue to lean in the direction of the customer at poignant times, and you will experience both appreciation and growth in your company.
09-26-19-PCM-Talked to First name removed gave survey a 10 because Griffith always took care of her mom with her needs-
09-26-19-PCM-Talked to Wlliam gave survey a 10 because he just bought a new house and switched over to Griffith from previous owner and was very pleased-
Griffith has been responsive to our needs - sending technicians to resolve problems, and keep our heaters in top condition.
Competitive Pricing and Great Service!
09-19-19-PCM-Talked to First name removed gave survey a 10 because of reliability-
Excellent service
09-18-19-PCM-Talked to First name removed-gave survey a 10 because her daughter-in-law works there so she told me to give it a ten-
09-18-19-PCM-Talked to First name removed gave survey a 10 because they are the only option that he knows of-
Always been treated kindly and efficiently. Drivers are courteous and friendly, as are office staff and technicians.
Fast, friendly, service. Delivered and set my tank on time while doing a professional job making sure it was level, and overall neat in appearance. I told the man who delivered it that I was concerned that I wouldn't have enough propane for the upcoming weekend, he assured me that he would let the delivery guy know to fill the tank the next day. The next day the tank was filled. Thank you!
Get back to me in a very timely manner. Can speak to someone directly instead of an answering machine. They have always worked to resolve a problem I have as if I were a member of their team.
Love automatic delivery and the delivery personnel are very nice.
no issues, have dealt with Griffith for 20 years , back in Roxanne days
Courtesy.
Great service all around
Efficient and courteous service.
When I needed gas on a holiday they delivered enough to get me through!
"talked toTerry who scored 10 . reason was Griffith is extremely gracious serving his hunting cabin that is ""off the beaten path"" and is more a service to him then a benefit to Griffith energy. "
First name removed gave a score of 9 due to the speedy response to issues.
VERY EFFICIENT, FAST, FRIENDLY SERVICE, ALWAYS ON TIME EVEN WHEN I'M NOT!
WAS ABLE TO SET A TANK AND DO A FILL WITHIN A VERY REASONABLE TIME FRAME
Very professional and courteous service provided.
Service is prompt and very satisfying. Service rep cordial and helpful.
Good customer service and your prices are competitive.